Consumer court directs leading retail store to pay ₹7,000 compensation to customer
1 year, 7 months ago

Consumer court directs leading retail store to pay ₹7,000 compensation to customer

Hindustan Times  

The District Consumer Disputes Redressal Commission has ordered a retail company to pay ₹7,000 as compensation to a man for charging him ₹8 for a carry bag in addition to the cost of the purchased product. Consumer court directs leading retail store to pay ₹ 7,000 compensation to customer The commission, headed by president Sanjeev Batra and member Monika Bhagat, announced the decision in favour of complainant, Inder Gupta, on Tuesday. The complainant requested a refund of ₹8 charged for the carry bag along with compensation of ₹50,000 for the physical and mental pain and torture he had suffered, in addition to litigation expenses of ₹21,000. After considering the arguments from both sides, the District Consumer Disputes Redressal Commission has ordered the retail company to refund the complainant ₹8 within 30 days.

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History of this topic

Chandigarh: Sector-22 book store fined for overcharging ₹156
3 months ago

Chandigarh: Sector-22 book store fined for overcharging ₹156

Hindustan Times  

Increased awareness about consumer rights led a Panchkula resident to win a case in Chandigarh consumer forum as she filed a complaint for being overcharged ₹156 for a set of books she purchased from a book store in Sector 22. Complainant Sandeep Kaur, a resident of Panchkula, had filed a complaint against Punjab Book Store in Sector 22 and Low-Price …

Chandigarh State Commission Holds 24 Seven Liable For Charging Extra Money For Promotional Carry Bags
3 months, 3 weeks ago

Chandigarh State Commission Holds 24 Seven Liable For Charging Extra Money For Promotional Carry Bags

Live Law  

The State Consumer Dispute Redressal Commission, U.T. Chandigarh bench of Justice Raj Shekhar Attri and Mr Rajesh K. Arya held '24 Seven' liable for deficiency in service and unfair trade practice for charging money for carry bags, which had its official branding. In response, 24 Seven denied that the Complainant was compelled to buy the carry bags, claiming that he …

Chandigarh: Charging ₹12 for carry bag proves costly for retail store, fined ₹1k
9 months ago

Chandigarh: Charging ₹12 for carry bag proves costly for retail store, fined ₹1k

Hindustan Times  

The district consumer disputes redressal commission penalised a retail store for charging ₹12 for a paper carry bag. Stating that the seller is obliged to deliver the goods in complete state of delivery, the panel directed the Miniso India, Chandigarh, to refund the carry bag’s amount and also pay litigation charges and compensation for causing mental agony and harassment to …

Woman wins ₹3k relief after suing Ikea for charging ₹20 for bag: Report
1 year, 2 months ago

Woman wins ₹3k relief after suing Ikea for charging ₹20 for bag: Report

Hindustan Times  

A Bengaluru resident sued furniture giant Ikea for charging ₹20 for a carry bag with the company logo and won ₹3,000 relief from a consumer court earlier this month. Judges observed that the company was guilty of “unfair trade practice”, and that “the seller has to bear all expenses involving putting the goods in a deliverable state for the customer”. …

Chandigarh Consumer Commission Orders 24Seven Store To Pay ₹25k For Charging Extra Money For Carry Bags
2 years ago

Chandigarh Consumer Commission Orders 24Seven Store To Pay ₹25k For Charging Extra Money For Carry Bags

Live Law  

The District Consumer Disputes Redressal Commission-II, Chandigarh has ordered a store of grocery chain ‘24Seven’ to pay ₹25,000 for billing ₹10 and ₹20 from a consumer towards the expenses for carry bags upon purchase of grocery items. The Commission further ordered the store to pay ₹100 to the complainant as compensation for causing harassment and mental agony and ₹1100 as …

Mumbai Showroom to Pay Woman Rs 13,000 Compensation After Charging Rs 20 for Carry Bag
2 years, 8 months ago

Mumbai Showroom to Pay Woman Rs 13,000 Compensation After Charging Rs 20 for Carry Bag

News 18  

A high-end bag showroom in Mumbai’s Kurla has been directed to pay Rs 13,000 to a customer in compensation for charging Rs 20 extra on a carry bag. The Additional Mumbai District Consumer Disputes Redressal Forum held the showroom guilty of deficiency in service and unfair trade practice, reports The Times of India. Chawla’s lawyer Prashant Nayak claimed that this …

Consumer Forum Directs Big Bazaar To Cough Up ₹1,500 For Charging ₹19 For Cloth Bag Despite NCDRC Order To Stop Practice Completely
2 years, 9 months ago

Consumer Forum Directs Big Bazaar To Cough Up ₹1,500 For Charging ₹19 For Cloth Bag Despite NCDRC Order To Stop Practice Completely

Live Law  

A District Consumer Commission in Maharashtra has directed Big Bazaar, a part of Future Retail Ltd, to pay Rs 1,500 to a customer who was charged Rs 19 for a cloth bag to carry the goods bought at one of its stores. In a recent order, the bench of the Commission comprising its President Nilima Sant, and members Neeta Kankariya …

Ludhiana | Charging ₹4 for carry bag costs supermarket dear
3 years, 1 month ago

Ludhiana | Charging ₹4 for carry bag costs supermarket dear

Hindustan Times  

The District Consumer Disputes Redressal Commission has asked the Easyday supermarket in Rishi Nagar to refund ₹4, which they had charged the complainant for a carry bag, and pay ₹1,000 as compensation. The commission pronounced that supermarket in Ludhiana shall pay back ₹ 4 to the complainant along with 6% per annum interset from the date of filing the complaint …

Supermarket Charging Cost For Carry Bags With Company Logo An 'Unfair Trade Practice' :Consumer Forum
3 years, 10 months ago

Supermarket Charging Cost For Carry Bags With Company Logo An 'Unfair Trade Practice' :Consumer Forum

Live Law  

A Consumer court in Hyderabad has directed 'More Megastore' to discontinue its unfair trade practice of arbitrarily imposing additional cost of carry bags on the consumer at the time of making payment. The Commission relied upon a recent ruling of the NCDRC in Big Bazaar vs Sahil Dawar, whereby Big Bazar was restrained from imposing additional cost of carry bags …

Charging Additional Costs For Carry Bags At Payment Counter Without Prominent Prior Notice Is An Unfair Trade Practice: NCDRC
4 years ago

Charging Additional Costs For Carry Bags At Payment Counter Without Prominent Prior Notice Is An Unfair Trade Practice: NCDRC

Live Law  

The National Consumer Disputes Redressal Commission has directed Big Bazaar to discontinue its unfair trade practice of arbitrarily imposing additional cost of carry bags on the consumer at the time of making payment.Dismissing the revision petition filed by it, the Commission observed that a consumer has the right to know that there will be an additional cost for carry bags …

Bata fined Rs 9000 for asking customer to pay Rs 3 for carry bag
5 years, 9 months ago

Bata fined Rs 9000 for asking customer to pay Rs 3 for carry bag

India Today  

Bata India Limited has been told to pay Rs 9,000 to a consumer for deficiency in services. Acting on a complaint filed by the customer, a Chandigarh consumer forum has slammed Bata for asking the customer to pay Rs 3 for a paper bag. The consumer forum has also directed Bata India to provide free paper bags to its customers. …

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