Charging Rs. 15 Extra Despite Applicable Discount, Jaipur District Commission Holds Reliance Retail And Its Dealer Liable For Unfair Trade Practices
1 year, 2 months ago

Charging Rs. 15 Extra Despite Applicable Discount, Jaipur District Commission Holds Reliance Retail And Its Dealer Liable For Unfair Trade Practices

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The District Consumer Disputes Redressal Commission-II, Jaipur bench comprising Shri Gyarsi Lal Meena and Smt. Hemlata Agrawal held Reliance Retail Limited and its dealer, Ranger Firms Limited liable for deficiency in service and unfair trade practice for charging Rs. Observations by the Commission: The District Commission noted that the Retailer and the Dealer unfairly charged excessive than the discounted price of the items from the Complainant. Therefore, the District Commission held the Retailer and the Dealer liable for deficiency in service and unfair trade practice. Consequently, the District Commission directed the Dealer and the Retailer to, jointly and severally, pay the Complainant an amount of Rs.

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History of this topic

CONSUMER CASES WEEKLY ROUND UP: DECEMBER 9 – DECEMBER 15
3 months ago

CONSUMER CASES WEEKLY ROUND UP: DECEMBER 9 – DECEMBER 15

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National Consumer Disputes Redressal Commission Purchases For Earning Livelihood Qualify As Commercial Purposes If Operated Solely By Others: NCDRC Case Title: M/S. Telangana Consumer Disputes Redressal Commission Telangana State Commission Validates Builder's Claim of Outstanding Payments Case Title: M/s Narne Estates Pvt., Ltd. Adbul Rahim Case Number: F.A. Telangana State Commission Holds LIC Liable For Deficiency In Service Over Wrongful …

Consumer Cases Monthly Digest: June 2024
8 months ago

Consumer Cases Monthly Digest: June 2024

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National Consumer Disputes Redressal Commission Limitation Period Under Policy Is Shorter Than Statutory Period For Filing Complaint, Unenforceable And Void: NCDRC Holds Oriental Insurance Liable For Deficiency In Service The National Consumer Disputes Redressal Commission, presided by Subhash Chandra and Sadhna Shanker, held that the Consumer Protection Act 1986 provides a two-year limitation period for filing a complaint, and the …

Failure To Ship/Deliver Product Despite Receiving Payment, Bangalore District Commission Holds Flipkart Liable
8 months, 2 weeks ago

Failure To Ship/Deliver Product Despite Receiving Payment, Bangalore District Commission Holds Flipkart Liable

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The Additional District Consumer Disputes Redressal Commission-I, Bangalore bench of B. Narayanappa, Jyothi N and Sharavathi S.M. held Flipkart liable for deficiency in services due to its failure to ship or deliver a product despite receiving payment and its failure to resolve the issue. Feeling aggrieved, the Complainant filed a consumer complaint in the Additional District Consumer Disputes Redressal Commission-I, …

Jodhpur District Commission Holds Amazon Liable For Failure To Initiate Refund Despite Receiving Returned Product
8 months, 3 weeks ago

Jodhpur District Commission Holds Amazon Liable For Failure To Initiate Refund Despite Receiving Returned Product

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The District Consumer Disputes Redressal Commission, Jodhpur bench of Shyam Sundar and Balveer Khukhudia held Amazon liable for deficiency in services for failure to refund the money despite receiving the return of a defective OnePlus. Observations by the District Commission: The District Commission noted that the Complainant was informed by Amazon about the receipt of the returned mobile phone and …

Failure To Provide Job-Hunting Assistance, Bangalore District Commission Holds Shine.Com Liable
9 months ago

Failure To Provide Job-Hunting Assistance, Bangalore District Commission Holds Shine.Com Liable

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The Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban bench of Shivarama K, Chandrashekar S Noola and Rekha Sayannvar held Shine.Com liable for deficiency in services due to its failure to provide job-hunting services for which the Complainant paid Rs. Feeling aggrieved, the Complainant approached the Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban, Karnataka and filed a consumer complaint …

Seat Filled With Dirt, No Safety Vest Provided, Jodhpur District Commission Holds Spice Jet Liable For Deficiency In Service
1 year ago

Seat Filled With Dirt, No Safety Vest Provided, Jodhpur District Commission Holds Spice Jet Liable For Deficiency In Service

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The District Consumer Disputes Redressal Commission, Jodhpur-II bench comprising Dr Shyam Sundar Lata and Afsana Khan held Spice Jet liable for deficiency in services of providing seat filled with dirt and no safety vest with the Complainant's seat. Feeling aggrieved, the Complainant approached the Dispute Consumer Disputes Redressal Commission, Jodhpur-II and filed a consumer complaint against Spice Jet. The District …

Failure To Repair ACs Within Warranty, Jaipur District Commission Holds LG, Its Dealer Liable For Deficiency In Service
1 year ago

Failure To Repair ACs Within Warranty, Jaipur District Commission Holds LG, Its Dealer Liable For Deficiency In Service

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The District Consumer Disputes Redressal Commission-I, Jaipur bench comprising Nimal Sharma and Dr. Subesingh Yadav held LG Electronics liable for deficiency in services for failure to repair the ACs sold to the Complainant which were within the warranty period. Feeling aggrieved, the Complainant approached the District Consumer Disputes Redressal Commission-I, Jaipur and filed a consumer complaint against LG. Observations by …

Wrongful Deduction Of Money From Credit Account, Jaipur District Commission Holds SBI Liable For Deficiency In Service
1 year ago

Wrongful Deduction Of Money From Credit Account, Jaipur District Commission Holds SBI Liable For Deficiency In Service

Live Law  

The District Consumer Disputes Redressal Commission-I, Jaipur bench comprising Shri Subesingh Yadav and Shrimati Neelam Sharma held State Bank of India liable for deficiency in service for wrongfully deducting money from the Complainant's account and failing to resolve the issue. Feeling aggrieved, the Complainant approached the District Consumer Dispute Redressal Commission, Jaipur and filed a consumer complaint against SBI. Observations …

Consumer Cases Monthly Digest: January 2024
1 year, 1 month ago

Consumer Cases Monthly Digest: January 2024

Live Law  

National Consumer Disputes Redressal Commission National Consumer Commission Holds Raheja Developers Limited for Deficiency in service The National Consumer Disputes Redressal Commission presided by Justice A.P. District Consumer Disputes Redressal Commission, Jind Failure To Pay Insured Crop Damage, Jind District Commission Holds Bajaj Allianz General Insurance Liable For Deficiency Of Service The District Consumer Disputes Redressal Commission, Jind bench comprising …

Failure To Issue Tax Invoice For Extended Warranty, Hyderabad District Commission Holds Volkswagen's Dealer Liable For Unfair Trade Practice
1 year, 1 month ago

Failure To Issue Tax Invoice For Extended Warranty, Hyderabad District Commission Holds Volkswagen's Dealer Liable For Unfair Trade Practice

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The District Consumer Disputes Redressal Commission – I, Hyderabad bench comprising B. Uma Venkata Subba Lakshmi and Lakshmi Prasanna held an authorized dealer of Volkswagen India liable for deficiency in services and unfair trade practices for failing to issue the tax invoice/bill for the extended warranty benefits accrued to the Complainant. Thereafter, the Complainant approached the District Consumer Disputes Redressal …

Fraudulent Electronic Transfer, Customer Not Liable, Bangalore District Commission Orders SBI To Refund, Pay Compensation And Legal Costs
1 year, 4 months ago

Fraudulent Electronic Transfer, Customer Not Liable, Bangalore District Commission Orders SBI To Refund, Pay Compensation And Legal Costs

Live Law  

The Additional District Consumer Disputes Redressal Commission-III, Bangalore bench comprising Sri Shivarama K., Sri Chandrashekar S. Noola and Smt. The District Commission cited a circular issued by the RBI which exempts customers from liability for unauthorized electronic banking transactions. Observations by the Commission: The District Commission held that the SBI had failed to safeguard the complainant's accounts and had not …

Chandigarh-I District Commission Holds Jakara International For Unfair Trade Practices
1 year, 5 months ago

Chandigarh-I District Commission Holds Jakara International For Unfair Trade Practices

Live Law  

The Chandigarh-I District Consumer Disputes Redressal Commission bench comprising Pawanjit Singh, Surjeet Kaur and Suresh Kumar Sardana held one visa consultant firm, Jakara International Pvt. Observations by the Commission: The District Commission found that the Complainant was entrapped by the immigration firm and shocked to discover that the college in question did not meet his expectations for the fees charged. …

Shopkeeper Held Liable For Not Returning Rs. 3 And Verbal Abuse, Sambalpur District Commission Orders Rs. 25,000 Compensation
1 year, 5 months ago

Shopkeeper Held Liable For Not Returning Rs. 3 And Verbal Abuse, Sambalpur District Commission Orders Rs. 25,000 Compensation

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The Sambalpur District Consumer Disputes Redressal Commission bench comprising Dr Ramakanta Satapathy and Sadananda Tripathy held a Xerox shop owner liable for unfair trade practice for not refunding Rs 3 after the complainant handed him Rs 5, expecting a return of three rupees since the standard rate for a photocopy was Rs 2 per copy. Furthermore, the Xerox shop failed …

Unilateral Payment Demands Amount to Unfair Trade Practice, Chandigarh District Commission Holds Indian Railway Welfare Organization Liable
1 year, 5 months ago

Unilateral Payment Demands Amount to Unfair Trade Practice, Chandigarh District Commission Holds Indian Railway Welfare Organization Liable

Live Law  

Recently, the Chandigarh District Consumer Disputes Redressal Commission-I bench comprising Pawanjit Singh, Surjeet Kaur and Suresh Kumar Sardana has directed the Indian Railway Welfare Organization to pay Rs 30,000 to the complainant for charging extra amount after the booking of the flat property. Brief Facts of the Case: Shyam Sunder Garg had booked a flat in the "Rail Vihar" housing …

Intermediaries Liable For Defective Products, North-East Delhi Commission Orders Flipkart And Lenovo To Refund Phone Cost, Pay 15k For Mental Agony And 5k For Litigation Costs
1 year, 6 months ago

Intermediaries Liable For Defective Products, North-East Delhi Commission Orders Flipkart And Lenovo To Refund Phone Cost, Pay 15k For Mental Agony And 5k For Litigation Costs

Live Law  

Recently, the North-East Delhi District Consumer Disputes Redressal Commission bench comprising Surinder Kumar Sharma and Anil Kumar Bamba noted that intermediaries like Flipkart and Amazon held a certain responsibility in ensuring product quality within their platform. Vs. Gopal Krishan, First Appeal No.27 of 2017 where the National Consumer Dispute Redressal Commission held that online platforms like Amazon, even if serving …

District Consumer Disputes Redressal Commission, Chennai (South) Holds Dealer Liable For Selling Defective Goods.
2 years, 1 month ago

District Consumer Disputes Redressal Commission, Chennai (South) Holds Dealer Liable For Selling Defective Goods.

Live Law  

The District Consumer Disputes Redressal Commission, Chennai comprising Mrs. B. Jijaa as President, Mr. T.R. The bench directed the Opposite Party to either replace the defective tiles of the Complainant’s house or to pay a sum of 4,18,080/- INR being the cost of the tiles and to pay a sum of 50,000/- INR as compensation for the deficiency in service …

Flipkart & Its Sellers Jointly Liable For Charging Over MRP: District Consumer Forum
2 years, 6 months ago

Flipkart & Its Sellers Jointly Liable For Charging Over MRP: District Consumer Forum

Live Law  

A District Consumer Disputes Redressal Commission in Telangana's Nalgonda has held that Flipkart cannot avoid liability for sale of products through its platform over the maximum retail price. It held both the e-commerce platform and the seller jointly and severally liable for such "unfair trade practice" and ordered compensation to be paid to the consumer. Since Flipkart does not directly …

'Unfair Trade Practice": Odisha State Consumer Dispute Redressal Commission Directs To Pay Rs. 40,000/-For Cancelling Confirmed Order
4 years, 1 month ago

'Unfair Trade Practice": Odisha State Consumer Dispute Redressal Commission Directs To Pay Rs. 40,000/-For Cancelling Confirmed Order

Live Law  

The Odisha State Consumer Dispute Redressal Commission found Amazon India guilty of 'unfair trade practice' for retracting an offer for sale of laptop at Rs. "Before floating an offer, the OP should have considered whether he was able to decide to issue the Background The case dates back to the year 2014, when Supriyo Ranjan Mahapatra, a law student, came …

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