Bank Directed To Pay 1L Compensation For Failure To Inform Loan Applicant Of Rejection [Read Order]
The State Consumer Disputes Redressal Commission, Maharashtra recently held that failure to inform an applicant about rejection of his loan application constitutes deficiency of service on the part of the Bank.The Bench comprising Justice A.P. The State Consumer Disputes Redressal Commission, Maharashtra recently held that failure to inform an applicant about rejection of his loan application constitutes deficiency of service on the part of the Bank. “We are of the opinion that as and when Opposite Party Nos.1 and 2 had come to know that title of Opposite Party No.3 is not clear and letter of transfer of flat given to them by the complainant is false and fabricated it was incumbent on Opposite Party Nos.1 and 2 to inform this fact to the complainant… Under such circumstances, we are of the opinion that there was deficiency in service given by the Opposite Party Nos.1 and 2 to the complainant and hence complainant is entitled to get compensation from Opposite Party Nos.1 and 2 along with costs of litigation,” the Bench observed. The District Forum had, however, ruled that there existed a deficiency in service on the part of the Bank, directing it to reconsider the loan application and intimate its decision within 30 days.
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