Zomato delists ’fraud’ single-dish restaurant after social media users suspect shady business practices
4 months, 1 week ago

Zomato delists ’fraud’ single-dish restaurant after social media users suspect shady business practices

Live Mint  

Zomato Limited, in a social media post on platform X on Wednesday, November 20, announced that the food-delivery giant has identified and delisted potentially fraudulent restaurants from its platform after noticing conversations about these entities amongst social media users. “We have noticed social media conversations around single-dish restaurants listed on Zomato,” said the food delivery platform. To solve this more comprehensively, we have also investigated all other restaurants which have a very limited menu on Zomato and might have listed prohibited items or worked around a way to list prohibited items,” said Zomato in the post on platform X. Zomato Ltd shares closed 0.24 per cent higher at ₹271.35 at Tuesday's market close, compared to ₹270.70 the previous day. “As per our policy, all restaurants listed on Zomato need to have a FSSAI license and we also actively block items such as alcohol, cigarettes/cigars/vapes from being listed on our platform.

Restaurants Restaurant Platform Zomato Listed Prohibited Items  prohibited  restaurants  social  singledish  practices  shady  post  media  platform  suspect  listed  limited  users  items  restaurant  fraud  zomato

History of this topic

‘Roti missing from order’: Woman claims restaurant scammed her thrice, asks if she should uninstall Zomato
1 month, 1 week ago

‘Roti missing from order’: Woman claims restaurant scammed her thrice, asks if she should uninstall Zomato

Live Mint  

There seems to be no end to scams! Now, a woman on social media has complained that a restaurant on Zomato “scammed” her three times in a row, by not giving the roti that she ordered. A social media user named Moni posted on social media platform X on Monday, February 17, saying that she “got scammed by restaurant thrice.” …

Zomato, Swiggy slammed over ‘private labelling’ by restaurants body: ‘Why should they charge?’
Trending News
2 months ago

Zomato, Swiggy slammed over ‘private labelling’ by restaurants body: ‘Why should they charge?’

Hindustan Times  

The National Restaurant Association of India has raised concerns over food delivery aggregators like Zomato and Swiggy getting into private labelling and dining-in, alleging that they are drawing customers away from their restaurants, The Indian Express reported. The NRAI president also has pushed to popularise alternative platforms such as the Department for Promotion of Industry and Internal Trade’s Open Network …

Zomato addresses claims of drugs being sold on app: 'We block alcohol, cigarettes, vapes'
4 months, 1 week ago

Zomato addresses claims of drugs being sold on app: 'We block alcohol, cigarettes, vapes'

Hindustan Times  

Food delivery giant Zomato has finally addressed the viral claims about suspicious 'one-dish' restaurants on their app selling undisclosed items with names like "Naughty Strawberry" and "Merry Berry" for high prices. Responding to a query by HT.com, a Zomato spokesperson said that the company has noticed social media conversations around single-dish restaurants listed on Zomato and identified suspicious restaurants. However, …

Zomato responds to backlash over suspicious one-dish restaurants. Read statement
4 months, 1 week ago

Zomato responds to backlash over suspicious one-dish restaurants. Read statement

India Today  

Food delivery giant Zomato has addressed growing criticism regarding the presence of suspicious “one-dish” restaurants on its platform. In a statement posted on X, Zomato announced: "We have noticed social media conversations around single-dish restaurants listed on Zomato. To solve this more comprehensively, we have also investigated all other restaurants which have a very limited menu on Zomato and might …

Chandigarh’s shady ’one-dish’ restaurants on Zomato: Odd names, vague descriptors, steep prices, ’Naughty Strawberry’…
4 months, 1 week ago

Chandigarh’s shady ’one-dish’ restaurants on Zomato: Odd names, vague descriptors, steep prices, ’Naughty Strawberry’…

Live Mint  

Zomato users in Chandigarh have stumbled upon an unusual trend that’s raising eyebrows. One Reddit user brought attention to the issue, writing: “Came across some odd listings on Zomato in Chandigarh—‘restaurants’ that only offer a single dish, priced absurdly high. Could these be fronts for money laundering or something shady?” The dishes in question have curious names like Naughty Strawberry, …

Suspicious 'one-dish' restaurants pop up on Zomato. The only thing they sell is...
4 months, 1 week ago

Suspicious 'one-dish' restaurants pop up on Zomato. The only thing they sell is...

Hindustan Times  

Users on social media flagged a bizarre trend cropping up on Zomato wherein restaurants offering just one food item were seen on the app in areas of Chandigarh. In a Reddit post, a user claimed that such restaurants, with no reviews or only negative reviews, have been spotted by many Zomato users in the past few days. Take a look …

Zomato introduces new ‘food rescue’ feature to avoid wastage, Deepinder Goyal says ‘cancelled orders will now…’
Top News
4 months, 2 weeks ago

Zomato introduces new ‘food rescue’ feature to avoid wastage, Deepinder Goyal says ‘cancelled orders will now…’

Live Mint  

Zomato introduced a new feature on Sunday to cut down on food wastage — with customers offered ‘unbeatable’ prices to snag the discarded items. CEO Deepinder Goyal said the company saw around 4 lakh orders being cancelled every month — with such orders now popping up for customers within a 3 km radius of the delivery partner. In spite of …

Zomato launches new feature to tackle food waste due to cancelled orders
Trending News
4 months, 2 weeks ago

Zomato launches new feature to tackle food waste due to cancelled orders

Hindustan Times  

Food delivery firm Zomato on Sunday launched a new “food rescue” feature to tackle with food waste arising out of cancelled orders. Now, customers living near restaurants will be able to purchase cancelled food orders at “unbeatable prices”, announced the company's CEO Deepinder Goyal. The CEO said that customers cancel more than 4 lakh “perfectly good orders” on a daily …

India finds Zomato, Swiggy food delivery businesses breached antitrust laws, documents show
4 months, 2 weeks ago

India finds Zomato, Swiggy food delivery businesses breached antitrust laws, documents show

Live Mint  

An investigation by India's antitrust body found food delivery giants Zomato and SoftBank-backed Swiggy breached competition laws, with their business practices favouring select restaurants listed on their platforms, documents show. Exclusivity arrangements between Swiggy, Zomato and their respective restaurant partners "prevent the market from becoming more competitive," the CCI's investigation arm noted in its findings reviewed by Reuters on Friday. …

CCI probe finds Zomato, Swiggy breached antitrust laws, documents show
4 months, 2 weeks ago

CCI probe finds Zomato, Swiggy breached antitrust laws, documents show

The Hindu  

An investigation by the Competition Commission of India found food delivery giants Zomato and SoftBank-backed Swiggy breached competition laws, with their business practices favouring restaurant chains listed on their platforms, documents show. Zomato entered into “exclusivity contracts” with partners in return for lower commissions, while Swiggy guaranteed business growth to certain players if they listed exclusively on its platform, according …

Swiggy on viral poster mocking Zomato's 'pure veg' fleet: ‘If it isn't already obvious…’
1 year ago

Swiggy on viral poster mocking Zomato's 'pure veg' fleet: ‘If it isn't already obvious…’

Hindustan Times  

Swiggy on Wednesday issued a clarification after a sarcastic post under the food delivery company's name went viral on social media. The ad in question was a poster taking an apparent dig at Zomato CEO Deepinder Goyal's announcement of a dedicated fleet to serve orders from ‘pure veg’ restaurants exclusively. Read: Facing backlash over ‘pure veg’ fleet, Zomato CEO Deepinder …

We Don't Want To Do Restaurants Bcz….: Zomato’s Deepinder Goyal On Why He Refrains From Eatery Ventures
1 year ago

We Don't Want To Do Restaurants Bcz….: Zomato’s Deepinder Goyal On Why He Refrains From Eatery Ventures

ABP News  

Deepinder Goyal, the founder of Zomato, has stated that the food delivery platform will refrain from establishing its own restaurants or cloud kitchens due to ethical considerations. Speaking with celebrity chef Anahita Dhondy on her podcast 'Breaking Bread', Goyal emphasised the challenges of the restaurant industry and affirmed that Zomato would not venture into that domain. "I would say every …

Delhi court summons Zomato over 'false practice' of delivering food from 'iconic restaurants'
1 year, 1 month ago

Delhi court summons Zomato over 'false practice' of delivering food from 'iconic restaurants'

The Hindu  

A court here has issued a summons to food delivery app Zomato in a civil suit seeking a restraining order against the company from continuing its services allowing users to order "hot and authentic food" from "iconic restaurants" across the national capital. The court was hearing a plea filed by a Gurugram resident, which claimed Zomato was engaging in the …

Zomato aims for EV deliveries, plastic-free orders
1 year, 2 months ago

Zomato aims for EV deliveries, plastic-free orders

Live Mint  

Zomato on Wednesday announced goals for 2030, to protect and ensure, "sustainable growth of the platform economy and all its stakeholders". The food aggregator's sustainability goals have been crafted around eight themes, such as ‘climate-conscious deliveries’, a ''waste-free world', ‘zero hunger’, ‘customer centricity’, ‘governance’, ‘inclusive growth’, ‘health, safety’, and ‘diversity and equity’. Anjalli Ravi Kumar, Chief Sustainability Officer, Zomato, said, …

Zomato liquidates 10 overseas subsidiaries in less than a year
1 year, 2 months ago

Zomato liquidates 10 overseas subsidiaries in less than a year

Live Mint  

With the announcement of the liquidation of subsidiaries Zomato Vietnam Company Ltd and Poland's Gastronauci- the online food delivery platform has now made an exit from ten international markets in less than a year. This week, Zomato informed stock exchanges that it has initiated the dissolution of its step-down subsidiaries located in Vietnam and Poland to cut costs. The restaurant …

Zomato rolls out food trends platform for restaurant partners
1 year, 8 months ago

Zomato rolls out food trends platform for restaurant partners

Live Mint  

New Delhi: Food delivery platform Zomato on Friday announced the rollout of ‘Zomato Food Trends’ a data platform that will now be publicly available to restaurant partners. Zomato Food Trends, an open platform accessible to all free of charge, will provide insights by analyzing data from millions of transactions across hundreds of cities in India. The rollout comes after restaurants …

Missing home-cooked food? ‘Zomato Everyday’ is here for you
2 years, 1 month ago

Missing home-cooked food? ‘Zomato Everyday’ is here for you

Hindustan Times  

For those staying away from home and missing home-cooked meals, Zomato has launched a service called ‘Zomato Everyday.’ With this, the food delivery company says it will deliver ‘fresh home-style meals crafted with real home-chefs at affordable prices.’ Representational Image On Wednesday, co-founder and CEO Deepinder Goyal took to Twitter to introduce Zomato Everyday. With menus designed by real home …

Bengaluru: Zomato restores a restaurant review after taking down
2 years, 4 months ago

Bengaluru: Zomato restores a restaurant review after taking down

Hindustan Times  

Food delivery app Zomato has restored a restaurant review posted by a Bengaluru resident after it was taken down citing company 'policy'. Zomato CEO Deepinder Goyal responded to reviewer - Disha Sanghvi - who said a colleague and she were left with a 'severe case of food poisoning' after eating at a restaurant in the city's Koramangala neighbourhood. Bengaluru: Zomato …

Zomato rolls out phone number to report rash driving by its delivery partners
2 years, 4 months ago

Zomato rolls out phone number to report rash driving by its delivery partners

Live Mint  

Deepinder Goyal, founder of online food delivery platform Zomato said on Wednesday that Zomato has started rolling out delivery bags with "hotline phone number" to report rash driving by its delivery partners. In August at the company's annual general meeting, Deepinder Goyal had said that Zomato would put a phone number on the bags of its delivery partners for people …

Zomato, Swiggy and the murky reality of cloud kitchens
2 years, 6 months ago

Zomato, Swiggy and the murky reality of cloud kitchens

Live Mint  

It’s a tad difficult to take online food aggregator Zomato’s assertion that it plans to crack down on cloud kitchens operating multiple brands from the same kitchen and under the same licence from the Food Safety and Standards Authority of India and blacklist those not offering “acceptable" quality of standards and service. In reality, these “restaurants" were cloud kitchens which …

Why are brands like Domino’s parting ways with delivery apps?
2 years, 8 months ago

Why are brands like Domino’s parting ways with delivery apps?

Live Mint  

Domino's Pizza India franchise will consider taking some of its business away from popular food delivery apps, Zomato and SoftBank-backed Swiggy, if their commissions rise further. Jubilant is India's largest food services company, with more than 1,600 branded restaurant outlets, including 1,567 Domino's and 28 Dunkin outlets. After the CCI sought responses from Domino's India franchise and several other restaurants …

CCI Orders Probe Against Zomato And Swiggy On Restaurants Association's Complaint Of Anti-Competitive Practices
2 years, 11 months ago

CCI Orders Probe Against Zomato And Swiggy On Restaurants Association's Complaint Of Anti-Competitive Practices

Live Law  

The Competition Commission of India, on Monday, directed the Director General to investigate and determine whether the conduct of Zomato and Swiggy are anti-competitive in terms of Section 3 read with Section 3 of the Competition Act, 2002. NRAI, which represent the interest of more than 500000 restaurants in the country, filed a complaint under Section 19 of the Act …

Zomato, Swiggy Under CCI Lens for Alleged Unfair Business. Know Details
2 years, 11 months ago

Zomato, Swiggy Under CCI Lens for Alleged Unfair Business. Know Details

News 18  

The Competition Commission of India has ordered an investigation into alleged unfair business practices of food delivery platforms Zomato and Swiggy. A day after the CCI order, Zomato on Tuesday said in a regulatory filing that it will explain to the competition watchdog that it is in compliance with relevant laws and said it intends to “promptly comply with any …

Zomato, Swiggy to face CCI probe
2 years, 11 months ago

Zomato, Swiggy to face CCI probe

Live Mint  

India's antitrust body has ordered investigation into the conduct of online food delivery platforms Zomato and Swiggy, according to an order dated 4 April. "The Commission is of the view that there exists a prima facie case with respect to some of the conduct of Zomato and Swiggy, which requires an investigation by the Director General, to determine whether the …

Zomato, Swiggy, Uber Eats, Food Panda get letters from NRAI to do away with deep discounts
5 years, 7 months ago

Zomato, Swiggy, Uber Eats, Food Panda get letters from NRAI to do away with deep discounts

Firstpost  

The National Restaurant Association of India has asked delivery platforms to do away with deep discounts. The industry body has sent letters to all the four major online aggregators– Swiggy, Zomato, Uber Eats and Food Panda—on Monday asking them to resolve the serious concerns raised by the large standalone and chain restaurants, smaller players operating in micro-markets across India and …

Online food aggregators to soon face fresh blow from NRAI
5 years, 7 months ago

Online food aggregators to soon face fresh blow from NRAI

Live Mint  

New Delhi: With more than 2,500 restaurants now logged out against the deep discounting practices of online food aggregators across the country, the National Restaurant Association of India on Saturday said it will soon begin a more intense movement to stop "unethical" practices being adopted by online food apps like Zomato Gold. "The NRAI will very soon initiate movement against …

The Zomato controversy: Their business plan, the dispute and a dark tale of greed, exploitation and fear
5 years, 7 months ago

The Zomato controversy: Their business plan, the dispute and a dark tale of greed, exploitation and fear

Op India  

The last few days have seen some very interesting turmoil in one of the largest Food Aggregators and Delivery Networks in India. Zomato Gold is a “Buy One Get One Free” offers exclusively available to registered “Gold” users on Food and/or Beverages at “Select” participating Restaurants. The Zomato Gold onboarding agreement with restaurants clearly states “Zomato Gold is only valid …

Zomato’s Deepinder Goyal urges restaurants to stop logout campaign
5 years, 7 months ago

Zomato’s Deepinder Goyal urges restaurants to stop logout campaign

Live Mint  

New Delhi: Zomato has offered an olive branch to restaurant owners amid an ongoing battle between the NRAI and food aggregators. On Saturday evening, Zomato' s founder and CEO Deepinder Goyal took to Twitter requesting restaurant owners to stop the logout campaign and urged restaurant partners to initiate a dialogue with aggregators. “In the interest of consumers, we request restaurant …

Zomato asks partner restaurants to serve 45-day notice before opting out of Gold discounting scheme
5 years, 7 months ago

Zomato asks partner restaurants to serve 45-day notice before opting out of Gold discounting scheme

Firstpost  

Zomato said that in case members wish to log back to its Gold platform they will be required to pay a sign-up fee Food delivery major Zomato has asked some of its partner restaurants that they are required to give a 45-day notice if they wish to opt out of Gold discounting scheme as part of the existing terms and …

Why are some restaurants delisting from Zomato Gold, other aggregators
5 years, 7 months ago

Why are some restaurants delisting from Zomato Gold, other aggregators

Live Mint  

Challenging the deep discounting practices of online food delivery platforms like Zomato Gold and EasyDiner, over 300 restaurants in Gurugram under the umbrella of the National Restaurant Association of India on Thursday observed a #Logout campaign. Home-grown restaurant search and delivery platform Zomato last month introduced the "Infinity Dining" plan for its "Gold" subscribers that allows them to have unlimited …

Zomato asks eateries to serve notice before exit
5 years, 7 months ago

Zomato asks eateries to serve notice before exit

Live Mint  

Food discovery and ordering platform Zomato, which runs the Zomato Gold discounting scheme, has asked some of its partner restaurants to inform the company if they wish to drop out of the programme. In an e-mail on 15 August to its Gold partner restaurants, which had opted to de-list, Zomato wrote that they were required to give a 45-day notice …

Zomato under controversy for being a 'hypocrite', users give one star rating to app
5 years, 7 months ago

Zomato under controversy for being a 'hypocrite', users give one star rating to app

Firstpost  

People are now even boycotting Uber Eats for backing up Zomato in this case. Zomato got a lot of appreciation initially for standing up against religious discrimination when a user asked for a refund because he did not want his food to be delivered by a Muslim rider. To clear the air, Zomato shared an open letter saying that it …

Zomato row: Food aggregator app is right to call out bigotry, but its own virtue-signalling raises problematic questions
5 years, 7 months ago

Zomato row: Food aggregator app is right to call out bigotry, but its own virtue-signalling raises problematic questions

Firstpost  

Is Zomato consistent in its messaging over this commendable position? Zomato refused to comply with Shukla’s demands — changing the “Muslim rider” or a refund — and requested the customer to pay cancellation charges because the allocated delivery agent had already picked up his order. At this point, when Shukla’s response to Zomato became viral, the food delivery app came …

Zomato takes cognizance of Halal-Jhatka debate, says will provide Jhatka tag if customers demand it
5 years, 7 months ago

Zomato takes cognizance of Halal-Jhatka debate, says will provide Jhatka tag if customers demand it

Op India  

Food Delivery Service, Zomato, stirred a huge controversy on Wednesday after it attempted to run a PR exercise by tweeting ‘Food has no Religion’. People were outraged by the fact that Zomato prostrated before one community for Halal meat but preached food has no religion on another issue. They stated that they provided a Halal tag on their service so …

Dear Zomato, you cannot make concessions for Halal meat and then claim ‘food has no religion’
5 years, 7 months ago

Dear Zomato, you cannot make concessions for Halal meat and then claim ‘food has no religion’

Op India  

Twitter is Ground Zero for another culture war today. https://t.co/H8P5FlAw6y — Zomato India July 31, 2019 In reply to one of its customers who demanded his order be cancelled as the delivery boy was a Muslim, Zomato quoted the tweet and said, “Food doesn’t have a religion. Pic 2: Zomato’s reply when a customer wants to cancel food because delivery …

Zomato may launch a Swiggy-style home-cooked food service
5 years, 8 months ago

Zomato may launch a Swiggy-style home-cooked food service

Live Mint  

New Delhi: A latest tweet by food delivery platform Zomato has triggered speculations that it may launch a service where people can order home-made food -- like that age-old tiffin service which is still popular in several parts of the country especially among students, working-class people and those living in private hostels. Its rival Swiggy is already catering to over …

Zomato delists 5,000 restaurants in February for failing to meet hygiene standards
6 years, 1 month ago

Zomato delists 5,000 restaurants in February for failing to meet hygiene standards

India TV News  

Online restaurant guide and food ordering firm Zomato on Friday said it has delisted over 5,000 restaurants in February for non-compliance with the hygiene standards set by food regulator FSSAI. Zomato, along with the Food Safety and Standards Authority of India, is conducting audit of all restaurants listed on the platform, across 150 cities in the country, where it has …

Swiggy, Zomato, UberEats, Foodpanda remove 10,500 restaurants for violating food safety law
6 years, 3 months ago

Swiggy, Zomato, UberEats, Foodpanda remove 10,500 restaurants for violating food safety law

Live Mint  

New Delhi: As many as 10,500 restaurants have been de-listed by e-commerce firms like Zomato and Swiggy for not having license or registration under the food safety law, Parliament was told Friday. Minister of state for health Ashwini Kumar Choubey said the Food Safety and Standards Authority of India or FSSAI in July directed food e-commerce firms to de-list the …

Zomato, Swiggy, Foodpanda, seven others delist over 5,000 restaurants for not having food safety regulator's approval
6 years, 5 months ago

Zomato, Swiggy, Foodpanda, seven others delist over 5,000 restaurants for not having food safety regulator's approval

Firstpost  

The move by the companies comes after FSSAI asked them in July to stop using edibles supplied by non-licensed operators after it received consumer complaints of sub-standard food being served through these platforms. New Delhi: As many as 10 online food ordering platforms including Swiggy, Zomato and Foodpanda have delisted over 5,000 restaurants for not having approval from food safety …

Zomato, Swiggy, Foodpanda, 7 others delist over 5,000 restaurants: FSSAI
6 years, 5 months ago

Zomato, Swiggy, Foodpanda, 7 others delist over 5,000 restaurants: FSSAI

India TV News  

As many as 10 online food ordering platforms including Swiggy, Zomato and Foodpanda have delisted over 5,000 restaurants for not having approval from food safety regulator FSSAI, a top official said Wednesday. The move by the companies comes after FSSAI asked them in July to stop using edibles supplied by non-licensed operators after it received consumer complaints of sub-standard food …

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