10 years, 6 months ago

Trai tells Loop to inform subscribers when its shutting down in 10 days

The Telecom Regulatory Authority of India said the mobile operator should also inform about every new subscriber at the time of his enrolment to its network. New Delhi: Sectoral regulator Trai has directed Loop Mobile to inform date of closure of its services in Mumbai to all subscribers either in writing or by sending an SMS or email within 10 days. “The Authority hereby directs Loop Mobile that it shall inform the date of closure of its services in Mumbai licensed service area to all its existing subscribers…either in writing or by sending SMS/e-mail, within 10 days of issue of this direction,” Trai said in a letter dated September 30. “Loop Mobile is further directed to furnish the compliance report with regard to the direction within 15 days of issue of this direction,” Trai said.

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