7 months, 3 weeks ago

NatWest app and online banking go down with hundreds of frustrated customers unable to send payments

Natwest customers have been unable to make payments as the bank's and online services have been hit with technical issues. Droves of disgruntled customers have taken to X reporting issues with the Natwest online banking service DownDetector - a website which monitors the status of websites - has identified over 1,000 complaints from Natwest account holders at around 7am this morning 'Let's me get the whole way through, and then when I go to send the payment it says there's been an error and my session has timed out.' Excellent,' one wrote The Royal Bank of Scotland, which is owned by the Natwest Group, is also reportedly having tech problems Droves of disgruntled Natwest customers have taken to X to air their grievances A Natwest spokesperson responded to one annoyed customer. MailOnline has approached Natwest Group for comment Replying to one begrudged account holder, a Natwest spokesperson said: 'We're aware that there is an issue arranging transfers through the app. A NatWest spokesperson said: 'Some customers experienced difficulty in making payments via the mobile app this morning.

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