Food delivery apps bet big on AI to boost delivery in India
6 years, 1 month ago

Food delivery apps bet big on AI to boost delivery in India

Live Mint  

Driven by a surge in online food orders especially among millennials, leading food delivery platforms are embracing Artificial Intelligence in a big way to better read fast-changing consumer behaviour, minimise errors and enhance customer experiences. According to Bengaluru-based research firm RedSeer, the Indian online food delivery market is expected to hit $4 billion by 2020 and to handle and leverage terabytes of data for delivery efficiency has led food aggregators Swiggy and Zomato bet big on AI and Machine Learning. "We use AI/ML across this three-way marketplace to deliver a wow customer experience, unlock business growth and drive operational efficiency," added Dale, who joined Swiggy in July last year from Amazon India. "In addition to our dedicated delivery fleet, AI models help us ensure that we provide a highly accurate delivery promise to our customers and meet that promise in an efficient manner," informed Vaz.

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History of this topic

AI-driven precision tools, improved market access reshaping Indian agriculture: Experts
1 month ago

AI-driven precision tools, improved market access reshaping Indian agriculture: Experts

The Hindu  

Technological advancements in India have increased farmer profitability by 26% while reducing pesticide use by 18%, said Tanveer S Uberoi, Director, Mid-Market Sales, Google Customer Solutions. He said in a keynote on “Leveraging AI for Market Insights and Improved Productivity” on the second day of the International Spice Conference 2025, hosted by the All India Spices Exporters Forum here in …

India’s quick food delivery face-off: Whose data is it anyway?
2 months, 2 weeks ago

India’s quick food delivery face-off: Whose data is it anyway?

Live Mint  

That successful online aggregators would loom ever larger over the small suppliers enrolled on their platforms was obvious all along. The latest to feel the heat are eateries worried by quick-food delivery services launched by online majors, which they fear will source food from third-party suppliers and even set up their own ‘cloud kitchens’, leaving them in the lurch. Calling …

Swiggy dives into 15-min food delivery race, launches separate ‘Snacc’ app
2 months, 2 weeks ago

Swiggy dives into 15-min food delivery race, launches separate ‘Snacc’ app

Hindustan Times  

Amid a rise in competition in delivery apps, food and grocery delivery platform Swiggy has launched a separate application, promising food delivery in 15 minutes. Meanwhile, online food aggregator platform Zomato has also forayed into the quick delivery space, promising 15-minute delivery of food to its customers. Rise in quick delivery platforms Food delivery apps in India are promising to …

Innovators Turn to AI and ML to Transform Agriculture
3 months, 2 weeks ago

Innovators Turn to AI and ML to Transform Agriculture

Deccan Chronicle  

Hyderabad: Artificial intelligence and machine learning solutions for agriculture have emerged as a key focus at the Smart India Hackathon 2024, with young innovators presenting groundbreaking ideas to revolutionise farming. “Farmers, especially small-scale ones, often see profits in only three out of ten years due to pest infestations and uncertain yields,” explained team leader Devanshi Sharma. She highlighted that the …

When AI blends into the restaurant world
3 months, 3 weeks ago

When AI blends into the restaurant world

Live Mint  

A cook-off between artificial intelligence and a two-Michelin-starred Valencian chef drew the biggest crowd at last month’s San Sebastian Gastronomika culinary event in Spain. IHOP, a diner and breakfast chain with 1,800 locations all over the world, including India, uses AI to analyse a customer’s ordering history to recommend dishes they might prefer, similar to Swiggy and Zomato. “AI can …

Amazon Dreams of AI Agents That Do the Shopping for You
5 months, 2 weeks ago

Amazon Dreams of AI Agents That Do the Shopping for You

Wired  

Amazon might not have ChatGPT, but it has a roadmap that includes developing even more advanced forms of artificial intelligence—including AI agents that are hell-bent on helping you buy stuff. We’re working on it, prototyping it, and when we think it’s good enough, we’ll release it in whatever form makes sense,” says Trishul Chilimbi, a VP and distinguished scientist at …

Highlighting the Top 10 High-Performing Businesses in India of 2024
5 months, 2 weeks ago

Highlighting the Top 10 High-Performing Businesses in India of 2024

Hindustan Times  

In 2024, businesses across India have showcased remarkable growth, innovation, and a strong impact on the nation’s economy. At the same time, KBD Talent Forge India Private Limited addresses the increasing demand for skilled professionals, offering expert management consultancy and staffing solutions to help businesses find the right talent. Website www.imitytravels.com KBD Talent Forge India Private Limited : At a …

Fast food operators rushing to use AI in the wake of minimum wage hikes
10 months, 3 weeks ago

Fast food operators rushing to use AI in the wake of minimum wage hikes

LA Times  

It didn’t take long for Harshraj Ghai to respond to the impact of California’s new $20 an hour minimum wage for his 3,700 fast-food employees. To deal with the big increase in labor costs — which average about one-third of a fast-food store’s sales — many of the affected business owners immediately jacked up menu prices. The COVID-19 pandemic pushed …

Companies are seeking real-world supply-chain gains in new AI tools
11 months, 3 weeks ago

Companies are seeking real-world supply-chain gains in new AI tools

Live Mint  

Companies growing more comfortable with artificial intelligence are bringing the latest tools into their supply chains, with goals of cutting costs, speeding up distribution and getting ahead of potential disruptions. Celonis Chief Executive Alex Rinke said the supplier had manually evaluated factors such as the weather to determine which shipments could be combined and whether it needed to use refrigerated …

Swiggy enhances user experience with generative AI
1 year, 8 months ago

Swiggy enhances user experience with generative AI

India TV News  

Swiggy enhances user experience with generative AI Swiggy's neural search capability has been developed using a specially adapted Large Language Model that comprehends the specific terminology associated with dishes, recipes, restaurants, and Swiggy's distinct search data. According to Madhusudhan Rao, CTO of Swiggy, the neural search feature allows users to conduct searches using natural and open-ended queries, receiving tailored suggestions …

Zomato rolls out food trends platform for restaurant partners
1 year, 8 months ago

Zomato rolls out food trends platform for restaurant partners

Live Mint  

New Delhi: Food delivery platform Zomato on Friday announced the rollout of ‘Zomato Food Trends’ a data platform that will now be publicly available to restaurant partners. Zomato Food Trends, an open platform accessible to all free of charge, will provide insights by analyzing data from millions of transactions across hundreds of cities in India. The rollout comes after restaurants …

AI is powering travel experience across the world: 10 examples
2 years ago

AI is powering travel experience across the world: 10 examples

Hindustan Times  

Artificial Intelligence has taken over the world with every industry trying to leverage its capabilities and improve their operational effectives. Here are 10 global travel companies embracing artificial intelligence efficiently Sabre Corporation It is an AI and machine learning solutions company for travel companies. Sabre Travel AI enables airlines and travel partners to access real-time customer insights, sends offers basis …

The great Indian food delivery tussle
3 years, 9 months ago

The great Indian food delivery tussle

The Hindu  

“Where a consumer has a presence, a restaurant can follow. While NRAI announced plans to launch its own delivery platform back in 2020, it was in May 2021 that Kerala Hotel and Restaurant Association launched a food delivery app, Rezoy, as a response against the commission charged by larger food aggregators. “I think in the near future, direct-to-customer platforms and …

Why the NRAI wants to cut out the middleman of aggregator platforms like Swiggy and Zomato
3 years, 10 months ago

Why the NRAI wants to cut out the middleman of aggregator platforms like Swiggy and Zomato

The Hindu  

National Restaurant Association of India, a voice of the Indian restaurant industry, in their Townhall 4.0 recently discussed the importance of ‘direct order and the way to get your business future-ready’. At the townhall, held virtually, prominent chefs and restaurant owners discussed the importance and challenges of enabling customers to order food directly from restaurants, instead of being solely dependent …

Catering industry goes smarter amid epidemic
4 years, 11 months ago

Catering industry goes smarter amid epidemic

China Daily  

Industry insiders believe that embracing big data and AI will become an important direction for the future development of the catering industry. Three stir-fry robots are "working" in the kitchen of a restaurant in Jinan, capital of eastern China's Shandong Province, during peak lunch hours. "Many high-tech measures are beingIndustry insiders believe that embracing big data and AI will become …

Catering industry goes smarter amid epidemic
4 years, 11 months ago

Catering industry goes smarter amid epidemic

China Daily  

Industry insiders believe that embracing big data and AI will become an important direction for the future development of the catering industry. Three stir-fry robots are "working" in the kitchen of a restaurant in Jinan, capital of eastern China's Shandong Province, during peak lunch hours. "Many high-tech measures are beingIndustry insiders believe that embracing big data and AI will become …

Catering industry goes smarter amid epidemic
4 years, 11 months ago

Catering industry goes smarter amid epidemic

China Daily  

Industry insiders believe that embracing big data and AI will become an important direction for the future development of the catering industry. Three stir-fry robots are "working" in the kitchen of a restaurant in Jinan, capital of eastern China's Shandong Province, during peak lunch hours. "Many high-tech measures are beingIndustry insiders believe that embracing big data and AI will become …

Zomato-Swiggy merger? Gurgaon based food delivery giant has its say
5 years, 4 months ago

Zomato-Swiggy merger? Gurgaon based food delivery giant has its say

India TV News  

As merger reports of Bengaluru-based Swiggy and Gurugram-based Zomato -- two biggest players in the burgeoning online food delivery market -- resurfaced, Deepinder Goyal-led Zomato on Tuesday refuted reports, saying they are not in talks with anyone. A First Post report, citing sources, mentioned that the merger talks between the two food delivery platforms have revived as the competition is …

Internet-connected intelligent robot vendors to smarten industry up
7 years, 11 months ago

Internet-connected intelligent robot vendors to smarten industry up

China Daily  

A woman interacts with a smart Magic Wand vendor in Guangzhou. "The vending robot can help companies better adjust their product mix and build a more market-oriented business by mining data on consumer habits," said Dai Jiabao, founder and chief executive officer of Guangdong Magic Wand Technology Co Ltd. Magic Wand has developed an intelligent vending machine that will be …

Internet-connected intelligent robot vendors to smarten industry up
7 years, 11 months ago

Internet-connected intelligent robot vendors to smarten industry up

China Daily  

A woman interacts with a smart Magic Wand vendor in Guangzhou. "The vending robot can help companies better adjust their product mix and build a more market-oriented business by mining data on consumer habits," said Dai Jiabao, founder and chief executive officer of Guangdong Magic Wand Technology Co Ltd. Magic Wand has developed an intelligent vending machine that will be …

UberEats is disrupting the market as it continues to grow in food delivery industry
8 years, 6 months ago

UberEats is disrupting the market as it continues to grow in food delivery industry

Firstpost  

After three decades running McDonald’s Corp restaurants, Tony Plunkett thought he knew everything about flipping burgers for a profit, and last year went out on his own with a start-up franchise in the Australian city of Melbourne. But he soon learned his industry was being turned inside out by the Internet, and he has since signed on with UberEats, the …

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