North-East Delhi District Commission Holds Vikas Travels Liable For Failure To Stop Bus At Designated Stop
10 months ago

North-East Delhi District Commission Holds Vikas Travels Liable For Failure To Stop Bus At Designated Stop

Live Law  

The District Consumer Disputes Redressal Commission, North-East Delhi bench of Surinder Kumar Sharma, Anil Kumar Bamba and Adarsh Nain held Vikas Travels and its bus owner liable for deficiency in service for failure to stop the bus at the designated stop. Feeling aggrieved, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, North-East Delhi. Further, since the Travel Agency and the bus officials failed to file a written statement, the Complainant's contentions remained unchallenged. Given the failure to stop the bus at the designated stop despite making promises of the same, the District Commission held the Travel Agency and the bus owner liable for deficiency in service.

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History of this topic

Telangana State Commission Holds Tour Agency Liable For Not Providing Satisfactory Bus Services To Pilgrims
3 months ago

Telangana State Commission Holds Tour Agency Liable For Not Providing Satisfactory Bus Services To Pilgrims

Live Law  

The Telangana state commission has held RV Tours and travels liable for providing substandard bus services to the complainants. 6000/- Brief background: The complainants booked tickets under 'Gujarat Shivaratri Special package' on an The complaint was allowed by the district commission by directing the agency to grant the complainants the discount of 10%. However, the inadequate services provided by the …

Delhi District Commission Holds Travel Agency Liable For Withholding Advance Amount Of Customer
3 months, 2 weeks ago

Delhi District Commission Holds Travel Agency Liable For Withholding Advance Amount Of Customer

Live Law  

The Delhi District Commission has held that not refunding the advance trip amount to the complainant even when the complainant did not avail the services of the agency amounts to unfair trade practice. On no adequate response from the travel agency, the complainant filed a consumer complaint praying for grant of the said refund. The Commission observed that neither any …

Ujjwal Packers & Movers Liable For Failure To Deliver All Items As Agreed: South West Delhi District Commission
9 months ago

Ujjwal Packers & Movers Liable For Failure To Deliver All Items As Agreed: South West Delhi District Commission

Live Law  

The District Consumer Disputes Redressal Commission-VII, Southwest Delhi bench of Suresh Kumar Gupta, Harshali Kaur and Ramesh Chand Yadav held Ujjawal Packers and Movers liable for deficiency in services due to its failure to deliver a tabletop and provide the agreed unloading and unpacking service for which the Complainant paid Rs. Despite assurances, the Transportation Company did not deliver the …

Sivakasi-based bus agency fined Rs 30,000 for cancelling trip sans notice
9 months, 2 weeks ago

Sivakasi-based bus agency fined Rs 30,000 for cancelling trip sans notice

New Indian Express  

VIRUDHUNAGAR : The District Consumer Disputes Redressal Commission in Srivilliputhur has slapped a fine of Rs 30,000 on a Sivakasi travel agency and its shareholders for not notifying three of its customer about the cancellation of their bus in advance, and for failing to arrange an alternative bus. On December 31, 2022, petitioners Ravikumar, along with his wife and daughter, …

Cancellation Of Bus An Hour Before Departure, Jodhpur District Commission Holds Travel Agency Liable
1 year, 1 month ago

Cancellation Of Bus An Hour Before Departure, Jodhpur District Commission Holds Travel Agency Liable

Live Law  

The District Consumer Disputes Redressal Commission-II, Jodhpur bench comprising Shyam Sundar and Balveer Khurkhuria held Shri Nathnama Travel Agency liable for cancelling the passenger's bus at the last moment without any justifiable reason. Subsequently, he booked a ticket from Red Bus to return to Jodhpur, with a seat allotted by Shri Nathnama Travel Agency. Feeling aggrieved, the Complainant approached the …

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