Retail’s online future grows brighter after pandemic bump
4 years ago

Retail’s online future grows brighter after pandemic bump

Associated Press  

Online shopping has been a lifeline for many as the virus pandemic shuttered stores and kept people at home. Traditional brick-and-mortar chains have gotten the message, ramping up their online sales as more and more people shop remotely rather than in stores. Walmart CEO C. Douglas McMillon said recently that upward trends for online sales accelerated by “two to three years in some cases” because of the virus, and that change will persist beyond the pandemic. Walmart introduced its “Walmart Plus” subscription option in September, giving members unlimited free delivery along with other mobile friendly shopping features that allow customers to scan and pay for items while they shop. Home Depot started integrating its in-store and online shopping options in 2017 to take advantage of people shifting to online ordering for both delivery and pickup.

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