UK passport control hit by outage causing long waits at airports
7 months, 2 weeks ago

UK passport control hit by outage causing long waits at airports

Hindustan Times  

By William James UK passport control hit by outage causing long waits at airports LONDON, - Long queues were building at British airports on Tuesday night, including the biggest Heathrow, after the country's Border Force suffered a nationwide technical issue that affected passport control. Videos posted on social media platform X showed long queues of passengers at passport desks in airports including London's Stansted and Heathrow. Britain's automated border gates system crashed in May 2023, causing long queues and several hours of delays for passengers. Border Force is a law enforcement command within the Home Office, or interior ministry, which operates passport control and e-gates at airports.

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History of this topic

Border Force gates back online after outage chaos as Home Office rules out cyber threat
7 months, 2 weeks ago

Border Force gates back online after outage chaos as Home Office rules out cyber threat

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. They were handing water to people.” “People lost their connection flights and had to go to the hotels to sleep …

Airport delays: Latest from Heathrow and Gatwick as e-passport gates cause travel chaos Bank Holiday Saturday
1 year, 6 months ago

Airport delays: Latest from Heathrow and Gatwick as e-passport gates cause travel chaos Bank Holiday Saturday

The Independent  

✕ Close UK: British Airways System Outage Sparks Chaos At Heathrow Airport Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. The issue is likely to cause long delays …

Bank holiday travel chaos as electronic passport gates stop working at UK airports
1 year, 6 months ago

Bank holiday travel chaos as electronic passport gates stop working at UK airports

The Independent  

Get the free Morning Headlines email for news from our reporters across the world Sign up to our free Morning Headlines email Please enter a valid email address Please enter a valid email address SIGN UP I would like to be emailed about offers, events and updates from The Independent. Please try again later {{ /verifyErrors }} Travellers faced chaos …

UK border queues stretching to hours as airport e-gates fail
3 years, 3 months ago

UK border queues stretching to hours as airport e-gates fail

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Travellers arriving at the UK’s main gateways are once again facing long queues – due to …

Passport queues at Heathrow – what went wrong and will it be fixed?
3 years, 3 months ago

Passport queues at Heathrow – what went wrong and will it be fixed?

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. For British and European passengers, the “service level agreement” that Heathrow airport has with UK border force is for almost …

Home Office admits Heathrow queues ‘unacceptable’ as airport criticises Border Force checks
3 years, 3 months ago

Home Office admits Heathrow queues ‘unacceptable’ as airport criticises Border Force checks

The Independent  

Get the free Morning Headlines email for news from our reporters across the world Sign up to our free Morning Headlines email Sign up to our free Morning Headlines email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy The Home Office has admitted that long queues for immigration …

Heathrow passengers fume as they STILL face long queues
3 years, 10 months ago

Heathrow passengers fume as they STILL face long queues

Daily Mail  

Heathrow passengers have been left fuming as they continue to face hour-long queues at border control. Can't say this is helping at Heathrow T2' One man's footage showed hundreds of passengers queuing to get across the border, with most standing together despite social distancing. Mrs Nelson said her husband was shocked to find he was surrounded by other passengers as …

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