Optus data breach customers navigate varied rules on changing drivers licence number
When Bernard Sheppard heard there had been a data breach at Optus, the former customer strongly suspected he would be affected. "Unless there's actually direct evidence of there being fraud … using the drivers licence number, the current position with most of them is that they won't replace it," he said. New South Wales Customer Service Minister Victor Dominello said Optus customers whose drivers licence details had been compromised by the hack should apply for a replacement licence. "Should our customers be concerned their driver licence number has been used for fraudulent activity, they should immediately contact the Queensland Police Service," they said. A spokesperson for the South Australian Department for Infrastructure and Transport said those affected by the Optus breach could get a new drivers licence number at a Service SA Centre.

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