Kollam District Commission Holds Flipkart, Thomson Digital, Service Provider Liable For Selling Defective TV And Failure To Provide Replacement
6 months ago

Kollam District Commission Holds Flipkart, Thomson Digital, Service Provider Liable For Selling Defective TV And Failure To Provide Replacement

Live Law  

The District Consumer Disputes Redressal Commission, Kollam bench of SK Sreela and Stanly Harold held Thomson Digital, Jeeves Service Center and Flipkart liable for deficiency in services. Feeling aggrieved, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, Kollam, Kerala against Thomson Digital, Jeeves Service Centre and Flipkart. Despite the defect occurring within the warranty period, Thomson Digital, Jeeves Service Centre and Flipkart failed to repair or replace the defective TV. Therefore, the District Commission directed Thomson Digital, Jeeves Service Centre and Flipkart to jointly and severally provide a brand-new television of equivalent value to the Complainant.

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History of this topic

Delhi State Commission Holds LG Electronics And Croma Liable For Deficiency In Service Due To Unapproved TV Display Panel Replacement
1 week, 1 day ago

Delhi State Commission Holds LG Electronics And Croma Liable For Deficiency In Service Due To Unapproved TV Display Panel Replacement

Live Law  

The State Consumer Disputes Redressal Commission, Delhi presided by Justice Sangita Dhingra Sehgal and Ms. Pinki held LG Electronics Pvt Ltd. and Croma liable for deficiency in service as they replaced the TV display Panel without the consent of the complainant. Through an order dated 08.04.2021, the District Commission held the appellants liable for deficiency in service as the panel …

Failure To Ship/Deliver Product Despite Receiving Payment, Bangalore District Commission Holds Flipkart Liable
5 months, 2 weeks ago

Failure To Ship/Deliver Product Despite Receiving Payment, Bangalore District Commission Holds Flipkart Liable

Live Law  

The Additional District Consumer Disputes Redressal Commission-I, Bangalore bench of B. Narayanappa, Jyothi N and Sharavathi S.M. held Flipkart liable for deficiency in services due to its failure to ship or deliver a product despite receiving payment and its failure to resolve the issue. Feeling aggrieved, the Complainant filed a consumer complaint in the Additional District Consumer Disputes Redressal Commission-I, …

Intermediary Platforms Must Display Contact Details And Address Of Sellers, Hisar District Commission Holds Flipkart Liable
5 months, 3 weeks ago

Intermediary Platforms Must Display Contact Details And Address Of Sellers, Hisar District Commission Holds Flipkart Liable

Live Law  

The District Consumer Disputes Redressal Commission, Hisar bench of Jagdeep Singh, Rajni Goyat and Amita Agarwal held Flipkart liable for deficiency in services for failure to display the name, address, and contact details of sellers and failure to return the defective product provided to the Complainant. Feeling aggrieved, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal …

Kozhikode District Commission Holds MyG Digital, LG India And Its Service Centre Liable For Withholding TV Sent For Repairs
5 months, 3 weeks ago

Kozhikode District Commission Holds MyG Digital, LG India And Its Service Centre Liable For Withholding TV Sent For Repairs

Live Law  

The District Consumer Disputes Redressal Commission, Kozhikode bench of P.C. Feeling aggrieved, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, Kozhikode, Kerala against the Seller, LG Service Centre and LG Electronics India. Observations by the District Commission: The District Commission held that the conduct of the Seller, LG Service Centre and LG Electronics India in …

Idukki District Commission Holds TV Service Centre Liable For Failure To Repair TV Despite 3-Year Protection Plan
6 months ago

Idukki District Commission Holds TV Service Centre Liable For Failure To Repair TV Despite 3-Year Protection Plan

Live Law  

The District Consumer Disputes Redressal Commission, Idukki bench of C. Sureshkumar and Ampady K.S. held Jeevas Company liable for deficiency in services for failure to repair a TV despite the complainant purchasing a three-year TV protection plan for Rs. Feeling aggrieved, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, Idukki, Kerala against Motorola, the Seller …

Ernakulam District Commission Holds Flipkart Liable For Non-disclosure Of Seller Information As Mandated By E-Commerce Rules 2020
8 months ago

Ernakulam District Commission Holds Flipkart Liable For Non-disclosure Of Seller Information As Mandated By E-Commerce Rules 2020

Live Law  

The District Consumer Disputes Redressal Commission, Ernakulam bench comprising D.B. V and Mrs. Sreevidhia T.N held Flipkart liable for failure to disclose seller information, as mandated under Rule 5 of the Consumer Protection Rules, 2020. Consequently, feeling aggrieved, the Complainant approached the District Consumer Disputes Redressal Commission, Ernakulam, Kerala and filed a consumer complaint against Flipkart and Zest Money. Observations …

Manufacturer Dutybound To Address Issues Even If Complaint Is Raised Through Intermediary, Chandigarh District Commission Order Samsung To Resolve Issues
8 months, 4 weeks ago

Manufacturer Dutybound To Address Issues Even If Complaint Is Raised Through Intermediary, Chandigarh District Commission Order Samsung To Resolve Issues

Live Law  

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh and Suresh Kumar Sardana directed Samsung to resolve the contentions raised by the Complainant regarding the malfunctioning of the AC within 30 days. The District Commission held that Flipkart had a duty to advise the Complainant to address the matter with Samsung for necessary repairs or to facilitate …

Consumer Cases Weekly Round-Up: 26th February to 3rd March 2024
9 months, 2 weeks ago

Consumer Cases Weekly Round-Up: 26th February to 3rd March 2024

Live Law  

State Consumer Disputes Redressal Commission, Uttar Pradesh U.P. District Consumer Disputes Redressal Commission – I, Hyderabad Recurring Defects In Newly Purchased Laptop, Hyderabad District Commission Orders Lenovo To Refund Purchase Amount And Pay Compensation The District Consumer Disputes Redressal Commission – I, Hyderabad bench comprising B. Uma Venkata Subba Lakshmi and C. Lakshmi Prasanna held Lenovo India liable for deficiency …

Cuttack District Commission Holds Flipkart Liable For Delivering Defective Cadbury Bourn Vita Product And Failing To Resolve Complainant's Concerns
11 months, 1 week ago

Cuttack District Commission Holds Flipkart Liable For Delivering Defective Cadbury Bourn Vita Product And Failing To Resolve Complainant's Concerns

Live Law  

The District Consumer Disputes Redressal Commission, Cuttack bench comprising Sri Debasish Nayak and Sri Sibananda Mohanty held Flipkart Internet Private Limited liable for deficiency in service. Flipkart failed to resolve the Complainant's concerns, who received a defective Cadbury's Bourn Vita Chocolate Health Drink Pouch, of a different size. The District Commission dismissed Flipkart's argument that it is a mere online …

Ernakulam District Commission Holds M/S Flipkart Liable For Deficiency In Service
11 months, 3 weeks ago

Ernakulam District Commission Holds M/S Flipkart Liable For Deficiency In Service

Live Law  

The Ernakulam District Consumer Disputes Redressal Commission, Kerala headed by D.B. held the opposite party liable for deficiency in service and unfair trade practices due to discrepancies between the product Brief Facts of the Case The complainant purchased a Smart TV from Flipkart with a specified RAM and memory; however, the TV had lower specifications upon delivery. Contentions of the …

Bangalore District Commission Holds Flipkart Liable For Failure To Return After Cancellation Of Order Twice, Orders Refund And Compensation
1 year ago

Bangalore District Commission Holds Flipkart Liable For Failure To Return After Cancellation Of Order Twice, Orders Refund And Compensation

Live Law  

The Additional District Consumer Disputes Redressal Commission-I, Bangalore bench comprising Sri B. Narayanappa, Smt. held Flipkart liable for cancelling the Complainant’s order two times due to unforeseen circumstances and for failing to refund the deducted amount. Observations by the Commission: The District Commission noted that it was evident from the documents produced by the Complainant that his order was cancelled …

Dharamshala District Commission Holds Harman International And Online Seller Liable For Deficiency In Service
1 year, 1 month ago

Dharamshala District Commission Holds Harman International And Online Seller Liable For Deficiency In Service

Live Law  

The District Consumer Disputes Redressal Commission, Dharamshala bench comprising Mr Hemanshu Mishra, Ms Arti Sood and Shri Narayan Thakur held Consulting Rooms Private Limited and Harman International Private Limited liable for selling a defective JBL Bluetooth Soundbar and Subwoofer. The complaint sought a direction from the District Commission for the replacement of the defective Soundbar and subwoofer, along with compensation …

Intermediaries Liable For Defective Products, North-East Delhi Commission Orders Flipkart And Lenovo To Refund Phone Cost, Pay 15k For Mental Agony And 5k For Litigation Costs
1 year, 3 months ago

Intermediaries Liable For Defective Products, North-East Delhi Commission Orders Flipkart And Lenovo To Refund Phone Cost, Pay 15k For Mental Agony And 5k For Litigation Costs

Live Law  

Recently, the North-East Delhi District Consumer Disputes Redressal Commission bench comprising Surinder Kumar Sharma and Anil Kumar Bamba noted that intermediaries like Flipkart and Amazon held a certain responsibility in ensuring product quality within their platform. Vs. Gopal Krishan, First Appeal No.27 of 2017 where the National Consumer Dispute Redressal Commission held that online platforms like Amazon, even if serving …

Refusal To Repair Defective TV And Issue Refund, Flipkart And TV Manufacturer Held Liable By Tiruvallur District Commission
1 year, 4 months ago

Refusal To Repair Defective TV And Issue Refund, Flipkart And TV Manufacturer Held Liable By Tiruvallur District Commission

Live Law  

Recently, the District Consumer Disputes Redressal Commission, Tiruvallur, Tamil Nadu bench comprising Dr. S.M. P. Murugan held Flipkart India and the TV manufacturer liable for firstly, delivery a defective TV and subsequently, failing to repair it or refund the amount. Thus, the Complainant filed a complaint in the District Consumer Disputes Redressal Commission, Thiruvallur, Tamil Nadu seeking for refund of …

Flipkart Violates E-Commerce Disclosure Guidelines, Berhampur District Commission Orders Compensation Of Rs. 20,000 To Consumer
1 year, 4 months ago

Flipkart Violates E-Commerce Disclosure Guidelines, Berhampur District Commission Orders Compensation Of Rs. 20,000 To Consumer

Live Law  

Recently, the District Consumer Disputes Redressal Commission, Berhampur bench comprising Mr Satish Kumar Panigrahi and Mrs Saritri Pattanaik held Flipkart liable for cancelling a customer’s order citing unforeseen error by the seller. Additionally, the complainant argued that Flipkart’s actions of non-disclosure fall under sub-clause of Regulation 5 of the Consumer Protection Rules, 2020, indicating a violation of these regulations. Regarding …

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