Telangana State Commission Holds Tour Agency Liable For Not Providing Satisfactory Bus Services To Pilgrims
2 days, 5 hours ago

Telangana State Commission Holds Tour Agency Liable For Not Providing Satisfactory Bus Services To Pilgrims

Live Law  

The Telangana state commission has held RV Tours and travels liable for providing substandard bus services to the complainants. 6000/- Brief background: The complainants booked tickets under 'Gujarat Shivaratri Special package' on an The complaint was allowed by the district commission by directing the agency to grant the complainants the discount of 10%. However, the inadequate services provided by the agency such as poor quality buses, non-supply of food items, non-functioning of television in the bus, inappropriate behaviour of the tour manager, etc. The commission observed that the complainants are entitled to the amounts which have been awarded by the district commission except the refund of discount amount of Rs.18,360/-.

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History of this topic

Delhi District Commission Holds Travel Agency Liable For Withholding Advance Amount Of Customer
2 weeks, 1 day ago

Delhi District Commission Holds Travel Agency Liable For Withholding Advance Amount Of Customer

Live Law  

The Delhi District Commission has held that not refunding the advance trip amount to the complainant even when the complainant did not avail the services of the agency amounts to unfair trade practice. On no adequate response from the travel agency, the complainant filed a consumer complaint praying for grant of the said refund. The Commission observed that neither any …

RTA Takes Action Against Private Bus Operators During Dasara Rush
2 months, 1 week ago

RTA Takes Action Against Private Bus Operators During Dasara Rush

The Hindu  

Road Transport Authority (RTA) in Andhra Pradesh has booked cases against 151 private bus operators and seized 16 buses for fleecing passengers during the Dasara festival rush. The department conducted a special drive from October 3 to 12 to check the practices of private bus operators and ensure that they adhere to the norms. A fine of ₹28,24,654 was collected …

Hyderabad District Commission Holds Singapore Airlines Liable For Failure To Check Passenger's Vaccination Status Leading To Denial Of Entry
5 months, 2 weeks ago

Hyderabad District Commission Holds Singapore Airlines Liable For Failure To Check Passenger's Vaccination Status Leading To Denial Of Entry

Live Law  

The District Consumer Disputes Redressal Commission–I, Hyderabad bench of B. Uma Venkata Subba Lakshmi and D. Madhavi Latha held Singapore Airlines liable for deficiency in services due to improper verification of a passenger's vaccination status, which subsequently led to her denial of entry in Singapore. Brief Facts: The Complainant planned a family holiday to Singapore for which he booked four …

North-East Delhi District Commission Holds Vikas Travels Liable For Failure To Stop Bus At Designated Stop
7 months ago

North-East Delhi District Commission Holds Vikas Travels Liable For Failure To Stop Bus At Designated Stop

Live Law  

The District Consumer Disputes Redressal Commission, North-East Delhi bench of Surinder Kumar Sharma, Anil Kumar Bamba and Adarsh Nain held Vikas Travels and its bus owner liable for deficiency in service for failure to stop the bus at the designated stop. Feeling aggrieved, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, North-East Delhi. Further, since …

Cancellation Of Bus An Hour Before Departure, Jodhpur District Commission Holds Travel Agency Liable
9 months, 4 weeks ago

Cancellation Of Bus An Hour Before Departure, Jodhpur District Commission Holds Travel Agency Liable

Live Law  

The District Consumer Disputes Redressal Commission-II, Jodhpur bench comprising Shyam Sundar and Balveer Khurkhuria held Shri Nathnama Travel Agency liable for cancelling the passenger's bus at the last moment without any justifiable reason. Subsequently, he booked a ticket from Red Bus to return to Jodhpur, with a seat allotted by Shri Nathnama Travel Agency. Feeling aggrieved, the Complainant approached the …

Plea In Telangana High Court Challenges Free Transportation For Women & Transgenders On TSRTC Buses As Violative Of Constitutional Principles
10 months, 3 weeks ago

Plea In Telangana High Court Challenges Free Transportation For Women & Transgenders On TSRTC Buses As Violative Of Constitutional Principles

Live Law  

A plea has been moved before the Telangana High Court challenging a Government Order passed by the State, providing free travel on public transport exclusively to females, including transgenders, throughout the Telangana state in Telangana Road Transport Corporation utilities as ultra vires of the Road Trasport Corporation Act, 1950 and violative of Article 15 of the Constitution. The petitioner contended …

Inadequate Power Supply And AC Failure In Garib Rath Train, Hyderabad District Commission Orders South-Central Railways Liable For Negligence
1 year ago

Inadequate Power Supply And AC Failure In Garib Rath Train, Hyderabad District Commission Orders South-Central Railways Liable For Negligence

Live Law  

The District Consumer Disputes Redressal Commission-II, Hyderabad bench comprising Sri Vakkanti Narasimha Rao and Smt. D. Sreedevi held South Central Railway liable for negligence which resulted in great inconvenience to the passengers of AC 3 compartment in the Garib Rath train going from Vishakhapatnam to Secunderabad. Brief Facts: KVS Appa Rao and his minor daughter, K. Veekshita reserved two seats …

Holiday turns misery trip: Travel firm to cough up Rs. 85,000
1 year, 3 months ago

Holiday turns misery trip: Travel firm to cough up Rs. 85,000

Deccan Chronicle  

Hyderabad: It was supposed to be a lifetime memorable trip for Sriharsha and his wife. Pulling up the online travel firm, MakeMyTrip, for over deficiency of service and unfair trade practice, the consumer forum ordered it to refund Rs. Since the travel firm did not cooperate in booking return flight tickets, they had to stay in a hotel in Chandigarh …

District Consumer Forum Directs Telangana State Road Transport Corporation To Pay Compensation For Deficiency In Service
1 year, 10 months ago

District Consumer Forum Directs Telangana State Road Transport Corporation To Pay Compensation For Deficiency In Service

Live Law  

The Hyderabad District Consumer Commission – I directed Telangana State Road Transport Corporation to Refund the amount paid by the complainant to acquire an alternate bus service along with compensation for mental agony caused and the cost of litigation. The bench comprising Justice B. Uma Venkata Subba Lakshmi as the president and Mrs. C. Lakshmi Prasanna and Mr. R Narayana …

Cancelling Passenger's Ticket Without Intimation Amounts To Deficiency In Service: Nagpur Consumer Forum Directs Railway To Pay 25K Compensation
2 years, 1 month ago

Cancelling Passenger's Ticket Without Intimation Amounts To Deficiency In Service: Nagpur Consumer Forum Directs Railway To Pay 25K Compensation

Live Law  

The District Consumer Disputes Redressal Commission in Nagpur has awarded Rs. "For cancellation of ticket without giving intimation well in advance or fail to make alternative arrangement for the schedule journey by opposite party No.1 does amount to deficiency in service and for inconvenience and for mental torture suffered by complainant the opposite party No.1 is liable to pay compensation …

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