Google’s Duplex AI robot will warn that calls are recorded
San Francisco: Since Google revealed a robo-caller that sounds eerily human earlier this month, the company has faced plenty of questions about how it works. On Thursday, the Alphabet Inc. unit shared more details on how the Duplex robot-calling feature will operate when it’s released publicly, according to people familiar with the discussion. At Google’s weekly TGIF staff meeting on Thursday, executives gave employees their first full Duplex demo and told them the bot would identify itself as the Google assistant. Google introduced Duplex earlier this month at its I/O developer conference, playing several clips of its assistant booking a hair cut and a restaurant table with impressively casual speech. In a 8 May blog post about Duplex, Google said the service will benefit businesses that can’t book appointments online, giving them that option without additional expense or staff training.
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