KLM: Many suitcases left behind at Schiphol during malfunction have not been returned
2 years, 5 months ago

KLM: Many suitcases left behind at Schiphol during malfunction have not been returned

NL Times  

Many suitcases that were left behind at Schiphol Airport during a baggage system malfunction this week had not been returned to their owners by late Saturday afternoon. Dutch airline KLM said it was still working to move all remaining suitcases to the correct destination. A day later, KLM decided that passengers could not check in luggage if they were changing planes at Schiphol while flying between European locations. The controversial decision was made so that KLM could make use of the available cargo space to transport as many suitcases left behind as a result of the malfunction as they could fit in the aircraft.

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History of this topic

Schiphol starts renovating baggage basements amid physical labor complaints
1 year, 11 months ago

Schiphol starts renovating baggage basements amid physical labor complaints

NL Times  

Schiphol will soon start “renewing, renovating, and further innovating” its baggage basements to make work easier for baggage handlers, the airport announced on Friday. “Innovative automation and artificial intelligence solutions will provide more support to baggage employees in the future.” The airport mentioned updating existing robots in the baggage basement, producing machines to unload suitcases, and developing autonomous vehicles to …

KLM cancels 42 flights for Monday; Business travelers avoiding Schiphol
2 years, 3 months ago

KLM cancels 42 flights for Monday; Business travelers avoiding Schiphol

NL Times  

KLM removed 42 flights from the timetable for Monday due to the crowds and staff shortages at Schiphol. The chaos at the Netherlands' biggest airports is resulting in business travelers avoiding it, according to De Telegraaf. More and more business travelers are flying through other airports to avoid the chaos at Schiphol, De Telegraaf reported based on figures from Schiphol …

KLM cancels 34 more flights on Saturday as Schiphol chaos continues
2 years, 3 months ago

KLM cancels 34 more flights on Saturday as Schiphol chaos continues

Dutch News  

Dutch flag carrier KLM cancelled an additional 34 flights from Schiphol on Saturday following the airport authority’s decision to slash passenger numbers for the next six weeks because of staff shortages. ‘KLM is very disenchanted that Schiphol only indicated on Friday that it would not be able to handle the number of passengers boarding in Amsterdam on Saturday 17, Sunday …

KLM cancels 34 more flights on Saturday as Schiphol chaos continues
2 years, 3 months ago

KLM cancels 34 more flights on Saturday as Schiphol chaos continues

Dutch News  

Dutch flag carrier KLM cancelled an additional 34 flights from Schiphol on Saturday following the airport authority’s decision to slash passenger numbers for the next six weeks because of staff shortages. ‘KLM is very disenchanted that Schiphol only indicated on Friday that it would not be able to handle the number of passengers boarding in Amsterdam on Saturday 17, Sunday …

KLM announces dozens of cancellations today as Schiphol lines grow
2 years, 3 months ago

KLM announces dozens of cancellations today as Schiphol lines grow

NL Times  

KLM has started canceling air travel for passengers departing from Schiphol to prevent unmanageable crowds. By canceling flights, the largest airline at Schiphol is responding to the airport's call for thousands fewer departing passengers every day. Schiphol announced on Friday that, until the end of October, 9,250 fewer passengers could depart from the airport every day than previously indicated. Aside …

Baggage system issues: Hand luggage only for KLM transfer passengers at Schiphol today
2 years, 5 months ago

Baggage system issues: Hand luggage only for KLM transfer passengers at Schiphol today

NL Times  

KLM passengers transferring at Schiphol to a destination within Europe can only travel with hand luggage today due to a malfunction in the airport baggage system. It said that travelers could request a travel voucher or rebook to another flight if they cannot travel with hand luggage only. Schiphol told NOS that the baggage system also had an issue yesterday …

Up to 2,000 suitcases remain abandoned at Schiphol Airport
2 years, 5 months ago

Up to 2,000 suitcases remain abandoned at Schiphol Airport

NL Times  

The problems are literally piling up at Schiphol airport. Every day, dozens of people physically go to the airport to try and get their luggage back because airlines and baggage handlers can’t help by phone, if they can be reached at all. “That number fluctuates because every time we get rid of a lot of them, new ones come in.” …

Schiphol blames long weekend lines on passengers showing up too early
2 years, 5 months ago

Schiphol blames long weekend lines on passengers showing up too early

NL Times  

The first weekend of the summer holiday “actually went quite well” at Schiphol. However, the queues for security stretched up to two hours several times due to many passengers arriving at Schiphol too early, according to an airport spokesperson. The airport believes this is the reason that the first summer holiday weekend went quite well. Schiphol is also struggling with …

KLM to cancel hundreds of flights from now through August 28
2 years, 5 months ago

KLM to cancel hundreds of flights from now through August 28

NL Times  

Until August 28, KLM will cancel between 10 and 20 return flights to European destinations daily, the Dutch airline announced on Friday. KLM’s measures are intended to restore operational stability, thereby relieving pressure on staff at Schiphol and KLM,” the airline said. It’s a strong shift away from an announcement the Dutch airline made just two weeks ago when KLM …

Baggage chaos at Schiphol: Unattended suitcases, strollers pile up
2 years, 5 months ago

Baggage chaos at Schiphol: Unattended suitcases, strollers pile up

NL Times  

Baggage handling at Schiphol airport has fallen apart completely, according to Hart van Nederland. Airlines do their best to get those bags back to the passenger as quickly as possible,” the airport told Hart van Nederland. Eventually, she spoke to a customs officer, who casually told her: “Pick a nice suitcase and take it with you.” “Our suitcases did not …

KLM: Most passengers with summer bookings will not face Schiphol cancellations
2 years, 6 months ago

KLM: Most passengers with summer bookings will not face Schiphol cancellations

NL Times  

Most of the passengers who have already booked a reservation with Dutch airline KLM for the summer holiday period will not face changes to their travel plans due to staff shortages at Schiphol Airport. KLM announced on Thursday that it will comply with restrictions to the the number of travelers allowed to use the airport per day first by limiting …

KLM suspends Amsterdam flight sales amid staff shortages at Schiphol Airport
2 years, 6 months ago

KLM suspends Amsterdam flight sales amid staff shortages at Schiphol Airport

The Independent  

Dutch Airline KLM has paused its ticket sales for flights from Amsterdam Schiphol Airport between now and Monday, due to the airport’s ongoing crowding issues caused by staff shortages. “KLM is putting a brake on ticket sales for flights leaving up until and including Sunday because Schiphol can’t get its security problems fixed,” said an Air France-KLM spokesperson, Gerrie Brand. …

KLM cancels 60 flights at Schiphol's request; Corendon diverts to Rotterdam
2 years, 7 months ago

KLM cancels 60 flights at Schiphol's request; Corendon diverts to Rotterdam

NL Times  

KLM canceled at least 60 flights at Schiphol on Friday morning. Travel organization Corendon is moving at least two vacation flights from Schiphol to Rotterdam The Hague airport to relieve some pressure on the Amsterdam airport, NOS reports. On Thursday, Schiphol asked airlines to cancel flights next week and make no new bookings for May 2 to 8 to prevent …

KLM preemptively cancels dozens more weekend flights fearing Schiphol crowds
2 years, 7 months ago

KLM preemptively cancels dozens more weekend flights fearing Schiphol crowds

NL Times  

Dutch airline KLM will cancel at least 47 flights scheduled for Saturday and Sunday due to the expected crowds at Schiphol Airport. Airlines responded to the call by cancelling flights, rebooking passengers, and relocating some flights to nearby Rotterdam The Hague Airport, according to a spokesperson for Schiphol. Some airlines are still investigating which flights can be moved, but Schiphol's …

KLM ground crew strike ends after 90 flights canceled
2 years, 8 months ago

KLM ground crew strike ends after 90 flights canceled

NL Times  

Flights are being restarted at Schiphol Airport after KLM employees who laid down their work Saturday morning have called off their strike. In total, 90 flights were canceled on Saturday, a KLM spokesperson told the NL Times. "It's a shame, of course, we were looking forward to sitting on a terrace tonight," a woman whose flight to Spain was canceled …

Passengers on two KLM flights from South Africa stuck at Schiphol
3 years ago

Passengers on two KLM flights from South Africa stuck at Schiphol

NL Times  

Passengers of two KLM flights that landed at Schiphol from South Africa on Friday morning are stuck on the plane at the airport. On Friday morning, caretaker Health Minister Hugo de Jonge announced that the Netherlands would ban flights from southern Africa from noon on Friday. A new coronavirus variant was discovered in the part of the content that is …

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