Many more customers had trouble paying energy bills in 2022
1 year, 11 months ago

Many more customers had trouble paying energy bills in 2022

NL Times  

The major energy suppliers Vattenfall and Eneco have seen a significant increase in the number of customers struggling to pay their energy bills over the past year. “After the summer, the number of payment arrears slowly started to creep up, but now the picture is the same as a few weeks ago,” said a spokesperson. “That shows many people are able to pay their bills.” At Essent, payment arrears were lower last year than in 2021, when rates and inflation were much lower. “On the other hand, we see a positive increase in the payment behavior of customers,” a spokesperson said, referring to the possible influence of energy compensation.

Energy Pay Payment Number Increase Customers Vattenfall Eneco Payment Arrears Payment Problems  arrears  trouble  payment  number  energy  customers  2022  increase  households  pay  spokesperson  paying  vattenfall  bills

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Vattenfall to lower energy prices to below price cap for 700,000 customers in April
1 year, 10 months ago

Vattenfall to lower energy prices to below price cap for 700,000 customers in April

NL Times  

Energy company Vattenfall is lowering its energy rates below the government’s price cap for 700,000 customers from April 1, commercial director Cindy Kroon said in the AD on Tuesday. The energy supplier will lower its rates to just above the price cap, but hundreds of thousands of customers also receive a loyalty discount on the price of electricity that will …

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