Telstra restoring services following nationwide outage impacting mobile customers
9 years ago

Telstra restoring services following nationwide outage impacting mobile customers

ABC  

Telstra says it is progressively restoring mobile services after an outage earlier impacted its mobile customers. "We are progressively restoring mobile services and we anticipate returning to normal soon," the telco said in a statement. "We are aware of an issue affecting some of our mobile customers who are having difficulty making and receiving calls, and using data," Telstra said earlier in a statement. In February Telstra mobile customers experienced a mass outage in multiple states, which the company said had been caused by an "embarrassing human error".

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History of this topic

Airtel outage: Mobile, broadband services down for several users
Trending News
2 months, 3 weeks ago

Airtel outage: Mobile, broadband services down for several users

Hindustan Times  

Several people took to social media on Thursday complaining that they were unable to access Airtel broadband and mobile services, a disruption flagged by hundreds of people on outage detector downdetector.in. Photographer: Abeer Khan/Bloomberg The Airtel network outage reportedly hit both Airtel mobile and broadband users because of which they are unable to place calls or access the internet. Several …

Airtel Down: Users Report Issues With Network, Internet Across Country, Vent Frustration On X
Top News
2 months, 3 weeks ago

Airtel Down: Users Report Issues With Network, Internet Across Country, Vent Frustration On X

ABP News  

Airtel Outage: Airtel users across the country experienced significant disruptions in mobile and broadband services on Thursday morning, leaving many unable to make calls or access the internet. #Airtel #airteldown — People and City December 26, 2024 @DoT_India @airtelindia @MIB_India outage by Airtel for more than half an hour today 26 dec24 approx 0900 to 0930 hrs. Feels good to …

Airtel down: Airtel mobile and broadband users unable to place calls, use internet
2 months, 3 weeks ago

Airtel down: Airtel mobile and broadband users unable to place calls, use internet

India Today  

The Airtel network is facing a widespread outage that has affected thousands of users. The outage has hit both Airtel mobile and broadband users because of which they are unable to place calls or access the internet. Many users have also reported that their device running on Airtel SIM went on ‘No Network’ for quite some time. The outage caused …

Verizon is restored after early morning network issue caused outage affecting millions along the East Coast
4 months, 1 week ago

Verizon is restored after early morning network issue caused outage affecting millions along the East Coast

Daily Mail  

Verizon service has been restored after an early morning network issue caused outages affecting 'millions' of users along the East Coast. A Verizon spokesperson told DailyMail.com this morning: 'A network issue early this morning disrupted service for some Verizon Fios customers in the Northeast a short period of time. Down Detector showed a spike in reports of outages along the …

Telstra says WA customers should buy more services to avoid future outages
5 months, 2 weeks ago

Telstra says WA customers should buy more services to avoid future outages

ABC  

Telstra has told angry customers to purchase additional telecommunication services after an eight-day outage across southern Western Australia. Speaking after services were restored, Telstra regional general manager Boyd Brown said residents should consider connecting more Telstra services to limit the impact of future communication blackouts. "I'm one of two or three business tennis coaches in WA who live rurally and …

Telstra mobile, internet outage leaves southern WA residents without services for more than a week
5 months, 3 weeks ago

Telstra mobile, internet outage leaves southern WA residents without services for more than a week

ABC  

Residents of a country town in southern Western Australia are demanding answers from Telstra after an outage left internet and mobile services cut for more than a week. "We've generally got pretty good reception, but it's caused a fair bit of havoc over the last seven or eight days," he said. "She forwent three days' work last week and she …

Yet another AT&T outage that left millions without signal now resolved
6 months, 3 weeks ago

Yet another AT&T outage that left millions without signal now resolved

Daily Mail  

AT&T has finally restored signal to millions of Americans across several states, after last night's outage left them without cellphone access or 911 calls. The issue primarily affected iPhone users, and has even affected emergency services, with officials in Seminole County, Florida urging those with an issue to contact its non-emergency line. An AT&T spokesperson told media outlets: 'We've resolved …

Vodafone is back online following a three-hour outage that left thousands of Britons unable to use the internet on their smartphone
7 months, 1 week ago

Vodafone is back online following a three-hour outage that left thousands of Britons unable to use the internet on their smartphone

Daily Mail  

It's one of the most popular network providers in the UK, but Vodafone is only now back online after going down for three hours this afternoon. It's one of the most popular network providers in the UK, but it appears that Vodafone went down this afternoon for three hours According to Downdetector, connection issues started around 12:30 pm as users …

AT&T apologizes for massive system failure but rules out cyber attack
1 year ago

AT&T apologizes for massive system failure but rules out cyber attack

The Independent  

✕ Close AT&T users facing cell service outages nationwide Sign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy AT&T has said that …

AT&T is mocked by customers after network outage downed 70,000 phones and triggered fears of 'Leave the World Behind' apocalypse
1 year, 1 month ago

AT&T is mocked by customers after network outage downed 70,000 phones and triggered fears of 'Leave the World Behind' apocalypse

Daily Mail  

AT&T has been mocked by their customers after a network outage that caused 70,000 to lose their phone signal. While AT&T has said they are 'working urgently' to resolve the issues, customers have poked fun at the the service, which is considered one of the most expensive networks. On social media, customers poked fun at the company over the outage …

Major cellular outage hits US: AT&T, T-Mobile and Verizon down
1 year, 1 month ago

Major cellular outage hits US: AT&T, T-Mobile and Verizon down

Hindustan Times  

In a widespread disruption, AT&T, T-Mobile, Verizon, and other network users in the United States reported a significant cellular outage on Thursday, as per outage tracking website Downdetector.com. REUTERS/Amanda Perobelli//File Photo The outage, affecting major wireless carriers, was first noticed and reported by users, leading to a surge in outage reports. The website compiles outage information by aggregating status reports …

Cell outage across the US: AT&T is 'working urgently to restore service' as more than 70,000 customers are hit by nationwide communications blackout - but mobile providers are refusing to reveal cause
1 year, 1 month ago

Cell outage across the US: AT&T is 'working urgently to restore service' as more than 70,000 customers are hit by nationwide communications blackout - but mobile providers are refusing to reveal cause

Daily Mail  

AT&T have said they 'working urgently' to restore network outages that is affecting over 70,000 of their customers. According to DownDetector, the number of outages reported climbed to over 70,000 just after 7AM on Thursday Service disruptions have been reported across the country, with outages first occurring around 4am eastern time The major cellphone companies have yet make any statement …

Widespread Vodafone/EE outage is now fixed, networks say
1 year, 6 months ago

Widespread Vodafone/EE outage is now fixed, networks say

The Independent  

Sign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. But it also affected people with Vodafone who attempted to call people who ported their number from …

Telstra connectivity woes pushing outback Queensland residents to Starlink, Wi-Sky
1 year, 6 months ago

Telstra connectivity woes pushing outback Queensland residents to Starlink, Wi-Sky

ABC  

When her mobile and internet service cut out for the 10th time in a day, outback business owner Belinda Murphy was at her wit's end. Key points: Rural residents say towns suffer frequent connection drop-outs that cost businesses sales and stifle productivity A local internet provider launched by a grazier has seen a boom in demand from rural customers A …

Canada: Outage leaves many without mobile, internet service
2 years, 8 months ago

Canada: Outage leaves many without mobile, internet service

Live Mint  

A widespread network outage from Rogers Communications Inc. left many Canadian customers without mobile and internet service Friday and caused problems for police, courthouses, passport offices and other facilities. A notice on the Toronto-based telecommunications company’s website said the outage is impacting both its wireless and home service customers and is also affecting phone and chat support. The outage disrupted …

Rogers says it has restored internet services to most of its Canadian customers
2 years, 8 months ago

Rogers says it has restored internet services to most of its Canadian customers

NPR  

Rogers says it has restored internet services to most of its Canadian customers Enlarge this image toggle caption Carlos Osorio/Reuters Carlos Osorio/Reuters Rogers, one of Canada's largest telecommunications companies, said Saturday morning it had restored services to the "vast majority" of its customers following major outages to its cellular, internet and cable services across the country. The outages, which began …

Twitter Back Online After Facing Outage Across India And Other Parts Of The World
3 years, 1 month ago

Twitter Back Online After Facing Outage Across India And Other Parts Of The World

News 18  

Twitter seems to be back online for many users after it faced another outage for over an hour, with people complaining that new tweets are not loading. Twitter has confirmed that services are back online and tweeted from the Twitter support handle, “We’ve fixed a technical bug that was preventing timelines from loading and Tweets from posting. As per Downdetector, …

Pressure on Telstra after widespread outage causes havoc for WA businesses and police
3 years, 8 months ago

Pressure on Telstra after widespread outage causes havoc for WA businesses and police

ABC  

Telstra is under pressure to improve its infrastructure after power failures at two separate exchanges saw internet, mobile and phone services drop out across the Kimberley, causing havoc for businesses and police officers processing border applications. Key points: Telstra is under pressure to improve infrastructure after communications outage The telco's fail-safe system wasn't enough to deal with two short circuits …

FCC slams T-Mobile for 'unacceptable' outage that left users in the US without service for 13 hours
4 years, 9 months ago

FCC slams T-Mobile for 'unacceptable' outage that left users in the US without service for 13 hours

Daily Mail  

The Federal Communications Commission is investigating T-Mobile after the service experienced a 13 hour-long outage on Monday that impacted customers across the US. However, the FCC is now demanding answers from the firm and Chairman Ajit Pai shared a statement on Twitter: 'The T-Mobile network outage is unacceptable' and that 'the FCC is launching an investigation. T-Mobile has blamed an …

T-Mobile outage hits more than 110,000 users across the US
4 years, 9 months ago

T-Mobile outage hits more than 110,000 users across the US

Daily Mail  

T-Mobile has gone down for thousands of customers across the US. Many users reported issues with texting, internet connections and receiving and making calls, all of which started around 12pm ET and is still plaguing tens of thousands of devices. The website notes that the outages are mostly in in New York, Florida, Texas, Georgia, California, and the Washington, DC, …

Telstra glitch causing ongoing call drop outs and major reception issues across regional Australia
5 years, 3 months ago

Telstra glitch causing ongoing call drop outs and major reception issues across regional Australia

ABC  

Hundreds of people are using social media to vent their frustration at a Telstra software glitch disconnecting calls, and callers receiving messages saying a number is not connected when it is. Key points: Telstra customers in WA and Victoria are experiencing numerous call dropouts and often, calls not connecting at all The telecommunications company is blaming a software glitch, when …

National call for change after 20-hour Telstra outage that hit northern WA
5 years, 6 months ago

National call for change after 20-hour Telstra outage that hit northern WA

ABC  

Australia's peak communications consumer body says it is unacceptable that a single Telstra cable knocked out services to 50,000 people for nearly a day. Key points: The Australian Communications Consumer Action Network has called for back-up plans after a 20-hour Telstra outage The outage earlier this month affected 3G and 4G, as well as some landline and broadband services across …

Telstra outage causes 20hr communications blackout affecting mobile phones, internet in northern WA
5 years, 7 months ago

Telstra outage causes 20hr communications blackout affecting mobile phones, internet in northern WA

ABC  

Businesses are demanding improvements to phone and internet systems in Australia's north after a 20-hour outage shut down retail systems, delayed flights, and slowed police responses to home burglaries. Key points: Telstra has blamed an unidentified third party for damaging a key communications cable The damage knocked out mobile and internet services, as well as some landlines, across much of …

Payments at retailers, including Woolworths, hit by Telstra outage; ATMs, EFTPOS affected
5 years, 8 months ago

Payments at retailers, including Woolworths, hit by Telstra outage; ATMs, EFTPOS affected

ABC  

Electronic payments at retailers, including Woolworths, as well as many services across the banking system were hit by a Telstra outage on Thursday afternoon. Key points: The outage affected some electronic payment services across the banking system, including ATMs and EFTPOS EFTPOS transactions at major retailers, including Woolworths and Caltex, stoppped working On Thursday afternoon Telstra said its services were …

Telstra confirms 'intermittent' mobile outages in major cities around Australia
6 years, 9 months ago

Telstra confirms 'intermittent' mobile outages in major cities around Australia

ABC  

Telstra is reporting "intermittent" mobile outages in a number of major cities across Australia. "There was a vendor platform issue that impacted mobile virtual network operating services for a small number of wholesale customers," it said in a statement. It comes after Telstra's 3G and 4G mobile networks collapsed late last month, affecting major banks and businesses. Telstra later said …

Telstra apologises after nationwide outage, but says the cause is still unknown
6 years, 10 months ago

Telstra apologises after nationwide outage, but says the cause is still unknown

ABC  

Telstra says its mobile voice and data services have "returned to normal levels" after another outage crippled its 3G and 4G mobile phone networks across Australia this morning, but admits it still did not know what caused the problem. Key points: Telstra says a fault caused connectivity problems to the 4G layer of the network, which put more load on …

Government to investigate Telstra triple-0 outage after emergency calls go unanswered
6 years, 10 months ago

Government to investigate Telstra triple-0 outage after emergency calls go unanswered

ABC  

The Government has confirmed it will conduct an investigation into Telstra's triple-0 outage which saw emergency calls from around the country go unanswered. "The Department of Communications is conducting the investigation into the network outage which impacted the delivery of calls to triple zero on the 4th of May," the spokesman said in a statement. The telco later tweeted a …

Telstra says outage affecting 4G and NBN customers across Australia has been resolved
6 years, 10 months ago

Telstra says outage affecting 4G and NBN customers across Australia has been resolved

ABC  

Telstra says its 4G mobile network is now back online after a nationwide issue prevented thousands of customers from making or receiving calls. Key points: Telstra said outage caused by "technical changes made ahead of upgrades to mobile traffic control equipment" For several hours, customers across Australia reported being unable to make or receive calls on the 4G network It …

Telstra restores services, investigates fire that caused mobile outages across Australia
8 years, 1 month ago

Telstra restores services, investigates fire that caused mobile outages across Australia

ABC  

Telstra says all of its mobile services have been restored after a fire at its Chatswood exchange in Sydney caused outages across the country. Earlier, customers had reported being unable to make voice calls as well as issues with sending SMS text messages, including a glitch which caused personal texts to be "incorrectly delivered" to random recipients. In a statement …

Telstra outage across Australia after Sydney fire
8 years, 1 month ago

Telstra outage across Australia after Sydney fire

ABC  

Telstra says all voice services have been restored as repair work continues on its mobile network after customers reported outages across the country. Many customers are still experiencing problems sending SMS messages, with some being "incorrectly delivered", while Jetstar services are back up and running after the network outage caused problems with its check-in services and disruptions to flights. "Customers …

Telstra customers could break fixed contracts due to outages, Choice warns
8 years, 8 months ago

Telstra customers could break fixed contracts due to outages, Choice warns

ABC  

Consumer advocacy group Choice is demanding customers be allowed to break their fixed contracts if they have been affected by Telstra's multiple phone and internet network outages. Spokesman Tom Godfrey said an analysis of 280 telecommunications plans revealed some Telstra customers were paying up to 92 per cent more than other consumers for their home broadband internet and up to …

Telstra outage: Company apologises for internet service disruption with $25 credit
8 years, 9 months ago

Telstra outage: Company apologises for internet service disruption with $25 credit

ABC  

Telstra has announced it will be providing a $25 credit to thousands of its internet customers who were offline for an extended period of time due to its most recent network outage. On Friday, Telstra executives finally spoke out about the mass ADSL and NBN internet outage that began on May 19 with Telstra's chief operations officer Kate McKenzie publicly …

Telstra apology to Tasmanians over internet outages, poor communication
8 years, 9 months ago

Telstra apology to Tasmanians over internet outages, poor communication

ABC  

Telstra has apologised to customers in Tasmania over prolonged internet outages and admitted communication with those affected has been lacking. Key points: Customers without broadband after software update last Friday 'caused overload of services' Many customers complained they were unable to contact Telstra State manager says 3,000 nationally still affected, unsure of number in Tasmania Thousands of customers across the …

Telstra outage continues as internet service complaints rise across Australia
8 years, 9 months ago

Telstra outage continues as internet service complaints rise across Australia

ABC  

As Telstra grapples with more network issues, the latest figures from Australia's Telecommunication Ombudsman shows complaints about internet issues are on the rise. Key points: Customers continue to complain of Telstra network issues Overall internet complaints up during January-March Consumer advocate says issues are 'very concerning' Irate customers have told the ABC the latest Telstra outage is affecting their businesses …

Telstra suffers ANOTHER phone and internet network outage across Australia
8 years, 10 months ago

Telstra suffers ANOTHER phone and internet network outage across Australia

Daily Mail  

Comes after 12-year-old boy arrested for Angry Telstra customers have again taken to social media to vent their frustration as the telco suffers its fourth network failure in as many months. Scroll down for video NBN and ADSL voice and data customers were hit by the outage on Friday The failure affected up to 350,000 NBN voice and data customers …

Telstra apologises for second outage in less than a week, third in two months
9 years ago

Telstra apologises for second outage in less than a week, third in two months

ABC  

Telstra customers have been left asking "How many times can one service be down?" Telstra has confirmed the outage — which affected 3 per cent of its customers for "about an hour" — was caused by a card failure in a media gateway in Victoria. " At 12:00pm Telstra tweeted it had "received reports from some customers facing difficulties making …

Telstra outages: CEO Andy Penn offers free data day as compensation for four-hour blackout
9 years ago

Telstra outages: CEO Andy Penn offers free data day as compensation for four-hour blackout

ABC  

Telstra has apologised for a mass network outage that affected up to 8 million customers, vowing to provide a free data day on April 3 as compensation. Key points: 50 per cent of Telstra's 16 million customers affected Telstra apologises and promises free data for customers on April 3 Telecommunications expert urges Government to order investigation Complaints from customers having …

Extended internet outage disrupts businesses in Southern Queensland's Thallon district
9 years, 1 month ago

Extended internet outage disrupts businesses in Southern Queensland's Thallon district

ABC  

Some Telstra customers in south-west Queensland are still without internet service, almost a week after the nationwide outage. "Apparently it was supposed to given high priority the next day, which was either the Wednesday or the Thursday, and we're still without the internet," she said. Data either very slow or non-existent: Telstra Mrs Zilm, the owner of a mixed farming …

Telstra confirms all services restored following mass outage for mobile users across Australia
9 years, 1 month ago

Telstra confirms all services restored following mass outage for mobile users across Australia

ABC  

Telstra has confirmed all services have been restored after mobile customers experienced a mass outage in multiple states, explaining that the issue was caused by an "embarrassing human error". "Customers don't need to do anything to receive the free data, it will happen automatically for all of our mobile customers," Telstra said in a statement. Telstra's chief operations officer Kate …

Far north Queensland phone outage to be fixed within 10 days Telstra hopes
10 years, 1 month ago

Far north Queensland phone outage to be fixed within 10 days Telstra hopes

ABC  

Telstra says it expects to restore services to thousands of far north Queensland customers within about 10 days. More than 2,000 Telstra and Optus landlines from Cape Tribulation north of Cairns to Bluewater north of Townsville have been down for two weeks due to lightning strikes. "We've actually got some issues up at Kuranda at the moment as well where …

BlackBerry Services Disrupted For Third Day
13 years, 5 months ago

BlackBerry Services Disrupted For Third Day

India TV News  

New Delhi/Ottawa, Oct 12: Scores of BlackBerry users faced problems in accessing the e-mail, messenger and other online services on their smartphones for the third day today, but service providers said they have no plans to waive the charges for the days services were disrupted. BlackBerry handset users are still experiencing intermittent issues while using BlackBerry services caused by a …

BlackBerry Outage: Day 3
13 years, 5 months ago

BlackBerry Outage: Day 3

Firstpost  

BlackBerry is fast turning into a joke. For the third day running, many users in India are unable to receive e-mail or use BlackBerry Messenger. So-called BlackBerry smartphones have turned dumber than the cheapest devices available on the market as all frustrated users can do is call or turn to SMS. RIM in a statement said: “The messaging and browsing …

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