Thousands of lost property items unclaimed every week, says TfL

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Public transport users in London are failing to claim thousands of lost property items handed in every week. The transport authority moved its lost property office from South Kensington to West Ham last month to accommodate the rising number of objects being stored and to improve processing times. Lost property office performance manager Diana Quaye said the success rate of items being reclaimed is “very small”. “There’s a large amount of items that we have within the lost property office, so we do advise that if you lose any type of item please go online and see if you can reclaim it.” Ms Quaye said some of the most common types of items handed in are mobile phones, headphones, bags and umbrellas.