Constitute Social Audit Panels to Identify Core Grievance Prone Areas: Par Panel to Govt

Noting that over two lakh grievances have been received against two ministries and around 50,000-1 lakh grievances against eight others, a Parliamentary Committee has asked the Centre to constitute social audit panels to identify core grievance-prone areas and streamline their systems In its recent report, the panel recommended to the Department of Administrative Reforms and Public Grievances to progressively bring down the maximum time limit for grievance redressal from 60 to 45 days. The Committee recommends the Department to instruct the ministries/departments of central government to constitute social audit panels to identify core grievance prone areas and streamline their systems accordingly, the Department-Related Parliamentary Standing Committee on Personnel, Public Grievances, Law and Justice said in its 106th report on Demands for Grants of the Ministry of Personnel, Public Grievances and Pensions. One nation One portal is the goal of the department in resolving the grievances and towards this end integration of CPGRAMS with state grievance portals is being pursued, it said. Similarly, top 20 grievance receiving ministries/departments may dedicate a day every month for hearing the grievances of citizens, the report said.. Read all the Latest News, Breaking News and Coronavirus News here