Passenger Tweets About Airline Failing to Deliver Child Meal, United Airlines Responds on Twitter
1 year, 4 months ago

Passenger Tweets About Airline Failing to Deliver Child Meal, United Airlines Responds on Twitter

News 18  

A traveller on a Delhi to Newark flight bound for the USA, operated by United Airlines, shared his family’s travel inconveniences through a series of tweets on X. This fact was already conveyed to United customer service over 4 weeks ago by me.” He initially mentioned how the airline staff neglected to load his child’s meal despite it being specified on the ticket. “While my wife is mixing the cereal, my son is crying due to an unfamiliar place and environment,” recounted Basu’s tweet. In response to his experience, United Airlines offered a “Sorry about your experience” message along with a USD 100 travel voucher.

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