Top 4 telecom providers fined millions over misleading sales pitches
5 years, 3 months ago

Top 4 telecom providers fined millions over misleading sales pitches

NL Times  

The four top telecom providers in the Netherlands were fined a combined total of 13.2 million euros by the Netherlands Authority for Consumers and Markets. “Websites are a key channel with which telecom providers communicate with consumers," wrote ACM board member Cateautje Hijmans van den Bergh. "Furthermore, incorrect or incomplete information may lead to unfair competition.” T-mobile and Tele2 were also accused of offering "unlimited data" plans, when in reality, "this was not the case within the EU." The ACM said that, in the past, it had already discussed implementation of the country's laws regarding pricing and mobile plans wit the four telecom providers that received fines.

Mobile Acm Telecom Providers  providers  telecom  acm  plans  sales  fined  pitches  mobile  misleading  euros  million  consumers  millions  unlimited

History of this topic

EU internet toll plan will lead to consumer paying twice: Dutch minister
2 years, 1 month ago

EU internet toll plan will lead to consumer paying twice: Dutch minister

Dutch News  

The Dutch cabinet is opposed to European plans to give telecom companies the power to levy an extra charge on streaming and other services because it would mean consumers paying twice, economic affairs minister Micky Adriaansens has confirmed. Telecom companies want to charge services such as Netflix and Spotify fees for using their networks and, they say, the extra income …

Dutch regulator fines Samsung €39 mil. for pumping TV prices
3 years, 6 months ago

Dutch regulator fines Samsung €39 mil. for pumping TV prices

NL Times  

Electronics and tech group Samsung was fined over 39 million euros by the Netherlands Authority for Consumers and Markets. According to the regulator, the South Korean company was guilty of influencing the prices that stores charged for Samsung televisions between 2013 and 2018, causing customers to pay more. Samsung systematically scoured the online offers of its TVs and put online …

Loyal mobile phone customers 'charged for handsets they have already paid for'
7 years, 5 months ago

Loyal mobile phone customers 'charged for handsets they have already paid for'

The Independent  

Get the free Morning Headlines email for news from our reporters across the world Sign up to our free Morning Headlines email Sign up to our free Morning Headlines email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Loyal mobile phone customers are being charged up to £38 …

T-Mobile can continue data-free music streaming service: court
7 years, 11 months ago

T-Mobile can continue data-free music streaming service: court

NL Times  

T-Mobile's data free music bundle does not violate net neutrality regulations, the court of Rotterdam ruled on Thursday. The telecom company turned to court after the Dutch Authority for Consumer and Market ordered T-Mobile to suspend the service in December. According to the ACM, data free music streaming is in violation of Dutch net neutrality, making it detrimental for competition …

Ofcom fines EE £2.7m for overcharging customers
8 years, 2 months ago

Ofcom fines EE £2.7m for overcharging customers

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Ofcom said that EE customers who called one of …

Vodafone, T-Mobile sued over misleading cellphone packages
8 years, 6 months ago

Vodafone, T-Mobile sued over misleading cellphone packages

NL Times  

Consumer claim foundation Consumentenclaim filed a lawsuit against telecom providers Vodafone and T-Mobile for selling misleading telephone subscriptions in which the client also pays for the cellphone. According to Stef Smit of the Consumentenclaim, consumers that renewed a subscription without getting a new phone overpay an average of 20 to 30 euros per month for the year the renewal covers. …

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