Govt unveils revamped e-Jagriti app and Jago Grahak Jago app to boost consumer protection
3 months ago

Govt unveils revamped e-Jagriti app and Jago Grahak Jago app to boost consumer protection

Live Mint  

New Delhi: The government on Tuesday launched the revamped Jagriti App to enhance consumer protection and promote digital access to justice. The app, along with the newly introduced ‘Jago Grahak Jago App’ and ‘Jagriti Dashboard,’ aims to equip consumers with tools to identify and address dark patterns on e-commerce platforms, ensuring fair practices and consumer rights protection, the ministry of consumer affairs said in a release. Success in protecting rights The minister outlined the consumer protection act’s success in protecting consumers’ rights, citing several key achievements, including a refund of ₹1,454 crore from travel companies for flight cancellations during the Covid-19 lockdown. It was also first reported by Mint on 10 March that the Central Consumer Protection Authority had played a pivotal role in facilitating refunds for air tickets booked during the Covid-19 pandemic from travel aggregators such as Yatra, MakeMyTrip, ClearTrip, EaseMyTrip, Ixigo, and Thomas Cook, who were reluctant at the initial stage.

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India partners with Meta on digital consumer protection initiative
1 week, 3 days ago

India partners with Meta on digital consumer protection initiative

The Hindu  

The Ministry of Consumer Affairs on Tuesday announced a partnership with tech company Meta to launch a consumer awareness campaign called "Be an Empowered Consumer" aimed at enhancing digital literacy and protection for online consumers. The initiative, unveiled by Consumer Affairs Minister Pralhad Joshi and Meta's Chief Global Affairs Officer Joel Kaplan, will operate under the government's existing "Jago Grahak …

Government rolls out new consumer protection AI tools
Trending News
3 months ago

Government rolls out new consumer protection AI tools

Live Mint  

New Delhi:Food and Consumer Affairs Minister Pralhad Joshi on Tuesday launched several initiatives to strengthen consumer protection, including artificial intelligence-enabled helpline and tools to detect deceptive marketing practices, while major e-commerce players pledged to enhance online shopping safety. Leading platforms, including Reliance Retail, Tata Sons and Zomato adopted a safety pledge as the government rolled out new consumer protection measures …

Export curbs not to affect farmers; tomato, onion prices to stabilise soon: Pralhad Joshi
3 months ago

Export curbs not to affect farmers; tomato, onion prices to stabilise soon: Pralhad Joshi

The Hindu  

On National Consumer Day, the Union Food Consumer Affairs Ministry will launch Jago Grahak Jago App, Jagriti App, and Jagriti Dashboard to protect consumers from the dark patterns on the Internet. Talking to The Hindu, Union Food and Consumer Affairs Minister Pralhad Joshi said the government’s efforts are to balance between the interests of consumers and producers. On the National …

Union Govt to launch 3 apps and platforms to protect consumers in digital marketplace
3 months, 1 week ago

Union Govt to launch 3 apps and platforms to protect consumers in digital marketplace

Op India  

Department of Consumer Affairs will launch ‘Jago Grahak Jago App,’ ‘Jagriti App,’ and ‘Jagriti Dashboard” for public use on National Consumers Day 2024 i.e. As part of the government’s broader strategy and ongoing efforts to strengthen consumer protection in the digital era and curb unfair practices in e-commerce and online services, the Central Consumer Protection Authority notified the Guidelines for …

Centre working on new consumer protection law to crackdown on misleading ads, promises Narendra Modi
7 years, 5 months ago

Centre working on new consumer protection law to crackdown on misleading ads, promises Narendra Modi

Firstpost  

The government is coming up with this new law, replacing the Consumer Protection Act 1986, which will incorporate the revised 2015 UN guidelines on consumer protection. New Delhi: Prime Minister Narendra Modi today said a new consumer protection law is on the anvil to crackdown on misleading ads and ensure that grievances are redressed in a time-bound and cost effective …

Big challenge to ensure consumer welfare with e-commerce, says Paswan
10 years, 5 months ago

Big challenge to ensure consumer welfare with e-commerce, says Paswan

Firstpost  

Paswan further said that though the government has largely not received complaints from e-commerce consumers, but the existing mechanism need to be strengthened to address their grievances. New Delhi: Amid rise in e-commerce activities in the country, Consumer Affairs Minister Ram Vilas Paswan today said there was need to strengthen consumer protection strategies for online consumers. E-commerce is also growing …

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