Outbreak brings challenges, offers future opportunities to retail sector: Survey
China DailyA consumer buys vegetables at a grocery store in Zhengzhou, capital of Henan province, on Feb 6. The outbreak of the novel coronavirus epidemic though weighing down China's retail industry, especially brick-and-mortar retailers, also brings new opportunities to the sector, a report by the global measurement and data analytics company Nielsen showed on Thursday. Nielsen compiled research covering key retail companies and over 10,000 traditional grocery stores, and offered in-depth analysis of retailers' challenges and responses to the outbreak, as well as the changes and opportunities the sector will face once the epidemic is over. Nielsen research showed that in light of the COVID-19 outbreak, three major challenges facing retailers are insufficient inventory of some categories, difficulty in logistics and distribution, and not enough staff to deliver orders. In terms of the industry's opportunities and business strategies in the upcoming year, 67 percent of the retailers said they would make efforts to expand online channels and accelerate home-based business/retail warehouse layout.