Why Air India, which dominates India-US routes, has become hell for passengers
6 months, 3 weeks ago

Why Air India, which dominates India-US routes, has become hell for passengers

Hindustan Times  

Air India is the largest carrier on the India-US routes and its largest presence is in San Francisco. From diverting in Russia last year to a 15-20 hour delay at frequent intervals, downgrading from premium economy to economy, the social media remains abuzz with complaints around flights to San Francisco. A look at flight tracking website FlightRadar24’s data shows that none of the San Francisco flights of Air India have had an on-time run for a whole week. For passengers, who have onward connectivity within the United States or India, it is advisable to book the onward flights on the same PNR with Air India or partner airlines.

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