What lessons can US airlines learn from world’s best carriers?
7 years, 9 months ago

What lessons can US airlines learn from world’s best carriers?

CNN  

CNN — When the annual Skytrax ranking of the world’s best airlines were released on Tuesday, there were, to no one’s surprise, no US carriers among the top. Seattle-based Alaska Airlines was the only US airline to win Skytrax awards this year, ranking tops for “best airline staff in North America” and “best regional airline in North America.” Alaska’s heavy focus on the Pacific Northwest and its role as a lifeline to rural communities often ignored by other airlines inspires loyalty, which is often rewarded with neighborly, friendly service from airline staff. Reviews from employees on Indeed.com note that though schedules and weather can be challenging, these are made up for with generous company benefits, learning and advancement opportunities, and the got-your-back reassurance that “the company does not take its workers for granted.” It’s worth noting that Virgin America, a repeat winner of Skytrax awards in previous years, including best airline in North America in 2015 and 2016, is being folded into Alaska Airlines following a merger of the companies that began early in 2016. Airlines such as Qatar Airways, ranked best in the world overall by Skytrax for 2017, and EVA Air, tops for cabin cleanliness, provide small sleep kits of eye mask, earplugs, toothbrush and toothpaste in all classes, plus a pre-meal cleansing amenity, whether a hot towel in First or Business, or a packaged, “refreshing cloth” in Economy. The highest-ranked, full-service Skytrax airlines nonetheless manage to offer meals on all routes, even if it’s only a packaged juice and sandwich on the two-hour hop from Chiang Mai to Phuket, as does Bangkok Airways, ranked 2017’s “best regional airline” by Skytrax.

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History of this topic

World’s best airline named in 2025 global ranking
1 month, 1 week ago

World’s best airline named in 2025 global ranking

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy The world’s best airlines for the ultimate in-flight experience have been revealed – and Korean Air …

World’s best airline named in 2025 global ranking
1 month, 1 week ago

World’s best airline named in 2025 global ranking

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy The world’s best airlines for the ultimate in-flight experience have been revealed – and Korean Air …

World’s best airline for 2025 named by AirlineRatings
1 month, 2 weeks ago

World’s best airline for 2025 named by AirlineRatings

CNN  

Editor’s note: Sign up for Unlocking the World, CNN Travel’s weekly newsletter. Korean Air has been named Airline of the Year for 2025, beating out last year’s winner Qatar Airways, in the Australia-based aviation safety and product rating agency’s official list of the top 25 full-service airlines. “These awards are not a popularity contest or a people’s choice award,” added …

India's IndiGo, ranked among ‘world's worst airlines’ in survey, reacts sharply | Top 10 carriers
3 months, 3 weeks ago

India's IndiGo, ranked among ‘world's worst airlines’ in survey, reacts sharply | Top 10 carriers

Hindustan Times  

IndiGo has been ranked among the “world's worst airlines” in the 2024 AirHelp Score report, securing 103rd place out of 109 with a score of 4.80. Responding to the ranking, IndiGo criticised the methodology, saying the survey does not disclose the sample size from India, “casting doubt on the survey's credibility.” IndiGo refuted the survey that ranked it among the …

Why US airlines are loathed around the world - as they take up bottom spots in global ranking
5 months ago

Why US airlines are loathed around the world - as they take up bottom spots in global ranking

Daily Mail  

As the Thanksgiving and Christmas travel seasons approach, millions of Americans are getting ready to fly. Researchers at The Daily Telegraph - a British newspaper - evaluated 90 major airlines, assessing factors like in-flight experience, luggage policies, reliability, and connectivity. Frontier was ranked as the worst American airline and came in 89th out of 90 overall Only Eastern European airline …

Qantas tumbles down the rankings of the world's best airlines - see where they placed
9 months ago

Qantas tumbles down the rankings of the world's best airlines - see where they placed

Daily Mail  

Qantas has been dealt another blow after slumping further down the rankings of the best airlines in the world and dropping from 17th to 24th place. Qantas has fallen from to a new low of 24 from 17th place in the latest world airline rankings Middle Eastern and Asian airline carriers dominated the top ten of the rankings. Qantas still …

Qatar Airways named No.1 airline for 2024 at the 'Oscars of Aviation', BA moves up to 13th, Delta triumphs again in America - and Ryanair BEATS easyJet and Jet2 in the budget ranking
9 months ago

Qatar Airways named No.1 airline for 2024 at the 'Oscars of Aviation', BA moves up to 13th, Delta triumphs again in America - and Ryanair BEATS easyJet and Jet2 in the budget ranking

Daily Mail  

Qatar Airways has been voted the world's best airline at the 'Oscars of Aviation'. Qatar Airways has been voted the world's best airline at the 'Oscars of Aviation' Overall winner Qatar Airways also ranks top in the World's Best Business Class category. Above - the airline's Qsuite SKYTRAX GLOBAL AWARD-WINNERS FOR 2024 THE WORLD’S TOP 20 AIRLINES OF 2024 1 …

World’s best airline for 2024 named by Skytrax
9 months ago

World’s best airline for 2024 named by Skytrax

CNN  

CNN — Human beings weren’t designed to fly through the sky at 40,000 feet in a pressurized metal tube – with our aching limbs, burbling gastric systems and willful propensity to annoy other airborne human beings. “This is a remarkable achievement for Qatar Airways to win this World’s Best Airline title for 2024, the eighth time they have triumphed,” Skytrax …

World’s best budget airlines 2024 revealed – with UK operator named best in Europe
9 months, 3 weeks ago

World’s best budget airlines 2024 revealed – with UK operator named best in Europe

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy The world’s best budget airlines to cut costs without compromising on hospitality have been revealed – …

British Airways ranked among worst airlines for passenger satisfaction
1 year, 1 month ago

British Airways ranked among worst airlines for passenger satisfaction

The Independent  

Get the free Morning Headlines email for news from our reporters across the world Sign up to our free Morning Headlines email Sign up to our free Morning Headlines email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy British Airways has been ranked among the worst airlines in …

Best airlines of 2023: Check out this list of top 20 airlines for 2023, according to passengers
1 year, 9 months ago

Best airlines of 2023: Check out this list of top 20 airlines for 2023, according to passengers

Hindustan Times  

Singapore Airlines has unseated rival Qatar Airways as the world’s best airline in 2023, according to an annual poll of fliers. Best airlines of 2023: Check out this list of top 20 airlines for 2023, according to passengers The Middle Eastern carrier slipped into second place, with Japan’s All Nippon Airways, Emirates and Japan Airlines rounding out the top five, …

US airlines battle it out for top spot in WalletHub's annual ranking - Which airlines soared and which stumbled?
1 year, 10 months ago

US airlines battle it out for top spot in WalletHub's annual ranking - Which airlines soared and which stumbled?

Hindustan Times  

The skies may have been quieter than usual in 2022 due to the pandemic, but the competition between US airlines was as fierce as ever. Frontier Airlines: Mixed performance Score: 45.13/100 Frontier Airlines excelled in safety-related categories but fell short in terms of passenger comfort. Jetblue Airways: Delays dampen the score Score: 55.46/100 Jetblue Airways showcased strong performance in terms …

World's most 'loved' and 'hated' airlines revealed
2 years ago

World's most 'loved' and 'hated' airlines revealed

Daily Mail  

The most 'loved' and the most 'hated' major airlines in the world have been revealed. The most 'loved' and the most 'hated' major carriers in the world have been revealed by a study of positive and negative tweets that mention airlines In total, 53.4 per cent of tweets about Bearskin Airlines were positive, with Canada's Pacific Coastal Airlines claiming second …

The best and worst short-haul airlines for 2023 named by Which? - and one's rated WORSE than Ryanair
2 years, 1 month ago

The best and worst short-haul airlines for 2023 named by Which? - and one's rated WORSE than Ryanair

Daily Mail  

Budget airline Wizz Air has been named the worst short-haul airline by Which?, coming bottom of a ranking that is topped by Jet2. Civil Aviation Authority data revealed the airline was among the worst offenders for punctuality last year, with just 56 per cent of flights arriving on time. The consumer rights advocate adds that 'the airline was also notably …

Revealed: The world’s best airlines, from Qatar Airways to Singapore Airlines
2 years, 6 months ago

Revealed: The world’s best airlines, from Qatar Airways to Singapore Airlines

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Qatar Airways has been voted the world’s best airline for the seventh year in a row, …

Shock as Qantas is named as one of the best airlines in the WORLD
2 years, 6 months ago

Shock as Qantas is named as one of the best airlines in the WORLD

Daily Mail  

Qantas has been named as one of the world's best airlines despite battling delays, cancellations, worker shortages and repeated calls for its CEO to step down. Qantas has been named as one of the best airlines in the world despite battling delays, cancellations, worker shortages and repeated calls for its CEO to step down Australia's flagship airline was announced the …

Skytrax Reveals World’s Best Airline For 2022 – Read To Know More
2 years, 6 months ago

Skytrax Reveals World’s Best Airline For 2022 – Read To Know More

ABP News  

The Skytrax World Airline Awards 2022 were held at the Langham Hotel in London on Friday, marking the first time the event had been held in person since 2019. On Friday, the Qatari flag carrier also won eight more awards, including Best Business Class, Best Business Class Seat, and Best Business Class Lounge Dining. pic.twitter.com/eBaSL5NXqx — Qatar Airways September 23, …

World’s top airlines for 2022: Experts share list of best airlines for 2022
2 years, 8 months ago

World’s top airlines for 2022: Experts share list of best airlines for 2022

Live Mint  

With airlines industry just beginning to recover from the massive impact of Covid-19 pandemic and with the airports struggling to cope with booming consumer demand once again, AirlineRatings.com has announced its excellence awards and the list of world's top airlines for 2022. According to the website, “AirlineRatings.com has announced along with its Airline Excellence Awards its Top Twenty Airlines in …

Qatar Airways named world’s best airline
2 years, 8 months ago

Qatar Airways named world’s best airline

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Qatar Airways has been named the world’s best airline for 2022 by AirlineRatings.com, an Australian-based aviation …

The world’s worst business class plane cabins revealed
2 years, 11 months ago

The world’s worst business class plane cabins revealed

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. A study by Bounce luggage storage, compiled by using reviews aggregated via the blog businessclass.com, has ranked airlines from across …

Qatar Airways named world’s best airline sixth year in a row
3 years, 5 months ago

Qatar Airways named world’s best airline sixth year in a row

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Despite the major shutdown of many international flights during the past 18 months, Skytrax this morning …

Qatar Airways Awarded Best Airline in the World and Highest COVID-19 Safety Rating
3 years, 7 months ago

Qatar Airways Awarded Best Airline in the World and Highest COVID-19 Safety Rating

News 18  

Qatar Airways leads the aviation industry for COVID-19 hygiene safety and service quality with four 5-star ratings by Skytrax, the international air transport rating organisation. Hamad International Airport has recently won Airport of the Year 2021, and Qatar Airways is the only airline in the world where both the airline and its airport hub have received the Skytrax 5-Star rating …

The 20 safest airlines in the world for 2021 revealed
4 years, 2 months ago

The 20 safest airlines in the world for 2021 revealed

Daily Mail  

A leading aviation group has revealed the world's 20 safest airlines for 2021 - and it's Qantas that's No1 again. Other airlines making the top 20 ranking this year include British Airways, American Airlines, United Airlines, Delta Air Lines and Virgin Atlantic/Virgin Australia. Qatar Airways takes second place in the ranking by AirlineRatings.com of the 20 safest airlines for 2021 …

British Airways named as second worst airline in new ranking
5 years, 3 months ago

British Airways named as second worst airline in new ranking

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. The UK British flag carrier, which just four years ago was named the best short-haul airline, was rated the second …

Press Release: Qatar Airways and GE Sign Groundbreaking Agreements
5 years, 8 months ago

Press Release: Qatar Airways and GE Sign Groundbreaking Agreements

The Quint  

About Qatar Airways: Qatar Airways, the national carrier of the State of Qatar, is celebrating more than 20 years of Going Places Together with travellers across its more than 160 business and leisure destinations on board a modern fleet of more than 250 aircraft. A multiple award-winning airline, Qatar Airways was named ‘World’s Best Airline’ by the 2019 World Airline …

Press Release: Qatar Airways Landed in Lisbon for the First Time
5 years, 9 months ago

Press Release: Qatar Airways Landed in Lisbon for the First Time

The Quint  

About Qatar Airways: Qatar Airways, the national carrier of the State of Qatar, is celebrating more than 20 years of Going Places Together with travellers across its more than 160 business and leisure destinations on board a modern fleet of more than 250 aircraft. A multiple award-winning airline, Qatar Airways was named ‘World’s Best Business Class’ by the 2018 World …

World's cleanest airlines 2019: Japan's All Nippon Airways wins top prize
6 years ago

World's cleanest airlines 2019: Japan's All Nippon Airways wins top prize

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Japan’s leading carrier came top in the Skytrax World Airline Awards 2018, which were based on passenger ratings. Asian carriers …

What are the cleanest airlines? Skytrax survey has the answer
6 years ago

What are the cleanest airlines? Skytrax survey has the answer

CNN  

CNN — Ever wonder how clean the airline seat you’re sitting in is as you travel? Japan’s ANA All Nippon Airways was named the cleanest airline in the world, as part of the Skytrax World Airline Awards 2018. The Japanese carrier claimed the top spot ahead of Taiwan’s EVA Air and South Korea’s Asiana Airlines in a top 30 list …

These are the world’s most punctual airlines and airports
6 years, 2 months ago

These are the world’s most punctual airlines and airports

Live Mint  

Singapore: Panama’s Copa Airlines SA has been crowned 2018’s most punctual carrier in a global survey -- but no major US airline made it into the top five. Latvia’s Air Baltic ranked second among airlines arriving or departing within 15 minutes of scheduled times, according to a report by data firm OAG Aviation Worldwide Ltd. Hong Kong Airlines, Hawaiian Airlines …

Singapore Airlines is named as the best carrier in the world
6 years, 4 months ago

Singapore Airlines is named as the best carrier in the world

Daily Mail  

Singapore Airlines has been named as the best carrier in the world for 2019. It also came top in the first class cabin category, thanks to its stunning suites AirlineRatings.com said Singapore Airlines was simply the 'gold standard' carrier. Japan Airlines Source: AirlineRatings.com Qatar Airways is named as the fourth best airline followed by Virgin Australia. Overall, the airline is …

The 10 best airlines in the world revealed
6 years, 8 months ago

The 10 best airlines in the world revealed

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. The Asian carrier also won World’s Best First Class, Best Airline in Asia and Best First Class Airline seat in …

Who comes out on top in 2018’s Airline Excellence Awards?
7 years, 4 months ago

Who comes out on top in 2018’s Airline Excellence Awards?

CNN  

CNN — Air New Zealand gets regular kudos for innovating everything from in-flight services to safety videos, its funky films featuring Hobbits and other famous Kiwis. Celebrating the best in the aviation industry – from budget operators to culinary champions – the awards named Air New Zealand as Airline of the Year for 2018. “Air New Zealand came out number …

Qatar Airways named 'best in the world'
7 years, 7 months ago

Qatar Airways named 'best in the world'

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Qatar Airways, part-owner of British Airways, takes the top spot in the Skytrax awards, with its Gulf rivals Emirates and …

7 best airlines for customer service
7 years, 10 months ago

7 best airlines for customer service

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Flybe When a member of The Independent’s travel desk booked a flight to visit a dying family member two years …

Emirates is named best airline in TripAdvisor awards
7 years, 11 months ago

Emirates is named best airline in TripAdvisor awards

Daily Mail  

Emirates has been named the world's best airline in an inaugural Tripadvisor Travellers’ Choice awards, as voted for by holidaymakers. In addition, the 32-year-old United Arab Emirates carrier, which is wholly-owned by the Dubai government, has been recognised for having the best first class and economy seats of all the airlines. Flying to first place: Emirates has been named the …

The 10 best low-cost airlines in the world
8 years, 2 months ago

The 10 best low-cost airlines in the world

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. IndiGo Previous rank:7 Why it's awesome: The New Delhi-based airline burst on the scene in 2006 and quickly became one …

This airline has just been named the best in the world
8 years, 4 months ago

This airline has just been named the best in the world

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Air New Zealand has been named the best airline in the world for the fourth consecutive …

Airline pricing secrets: How carriers come up with fares
8 years, 6 months ago

Airline pricing secrets: How carriers come up with fares

CNN  

CNN — Anyone who’s lost an evening researching flight deals knows that airfare pricing can seem pretty random – high one week, low the next and long-distance often cheaper than short-haul. Qatar Airways Airline of the year: Emirates — Emirates was named the best airline in this year's Skytrax awards -- a big leap from last year's fifth place. Herb …

What happens when you win the aviation geek lottery
8 years, 8 months ago

What happens when you win the aviation geek lottery

CNN  

Editor’s Note: Future of Aviation explores the next leaps forward in the world of air travel, from jet technology to passenger experiences. Touring an oil spill response 727 at England's Farnborough International Airshow Posted by CNN International on Thursday, July 14, 2016 Can you believe there’s no jet specifically designed to train pilots to fly the world’s most advanced fighter …

Skytrax’s best airlines 2016: Emirates on top
8 years, 8 months ago

Skytrax’s best airlines 2016: Emirates on top

CNN  

Editor’s Note: This article was originally published on July 12, 2016. Qatar Airways Airline of the year: Emirates — Emirates was named the best airline in this year's Skytrax awards -- a big leap from last year's fifth place. GIANLUIGI GUERCIA/AFP/Getty Images/File Best airline alliance: Star Alliance — With 27 member airlines, Star Alliance is the world's largest global airline …

These are the 10 safest low-cost airlines in the world
8 years, 9 months ago

These are the 10 safest low-cost airlines in the world

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy The low-cost airline business model has only been around for a couple of decades, but it …

These are the 20 safest airlines in the world
8 years, 10 months ago

These are the 20 safest airlines in the world

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. To compile its list, the website evaluated each airline based on its standing with international regulators, its fatality record over …

The best airlines of the year
8 years, 11 months ago

The best airlines of the year

The Independent  

The latest headlines from our reporters across the US sent straight to your inbox each weekday Your briefing on the latest headlines from across the US Your briefing on the latest headlines from across the US SIGN UP I would like to be emailed about offers, events and updates from The Independent. The top 13 airlines of the year Virgin …

AirlineRatings names ‘most excellent’ airlines for 2016
9 years, 3 months ago

AirlineRatings names ‘most excellent’ airlines for 2016

CNN  

CNN — Its star-studded safety videos show the airline making happy customers of everyone from hulking sports stars to pocket-sized hobbits. Australia-based website AirlineRatings.com has named Air New Zealand the 2016 Airline of the Year in its prestigious Airline Excellence Awards. The world’s best airport is… Breakfast of champions: Air New Zealand impressed across the board. Courtesy Air New Zealand …

Best airlines for business class
11 years, 1 month ago

Best airlines for business class

CNN  

Story highlights These 10 airlines go above and beyond in business class All the carriers listed have fully flat beds in business class cabins Luxury food and beverage service set many of these airlines apart CNN — “Nowadays, business class is a lot better than first class used to be.” Or so says Philippe Kjellgren, cofounder and CEO of Hotel …

And the world’s safest airline is …
11 years, 2 months ago

And the world’s safest airline is …

CNN  

Story highlights Qantas tops list of safest airlines Last year was safest for flying since 1945 Kazakh and Afghan airlines have one-star ratings Worst crash last year was in Russia CNN — Flight-phobics, relax – a list of the world’s safest airlines has just been released. Other airlines sharing the seven-star rating and winning a place among the top 10 …

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