TRAI introduces SMS and Call-Only plans to benefit 150 million users
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2 weeks ago

TRAI introduces SMS and Call-Only plans to benefit 150 million users

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The Telecom Regulatory Authority of India, commonly known as TRAI has introduced new regulations under the Telecom Consumers Protection Regulations, 2024. The new rule aims at making telecom services more consumer-friendly, the rules include key changes like call-and-SMS-only plans and longer validity for special vouchers. Call and SMS-only plans to benefit millions One of the most significant changes is the mandate for telecom operators to offer plans focusing solely on voice calls and SMS. This is expected to benefit around 150 million users in India who rely on basic mobile services. Impact on telecom companies The regulation may pose challenges for telecom giants like Airtel and Vi, as they have been focusing on increasing their Average Revenue Per User through bundled plans.

History of this topic

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