Google and Microsoft's AI search chatbots are here, but they aren't perfect. Here's why they are getting things wrong
Tech giants Google and Microsoft debuted search engine chatbots running on artificial intelligence earlier this month, but both have already run into issues. On its website, Microsoft says that while the new Bing tries to avoid producing offensive content or incorrect information, users "may still see unexpected results". "Bing aims to base all its responses on reliable sources — but AI can make mistakes, and third party content on the internet may not always be accurate or reliable," the company says. Dr Whittle says while it is impressive how quickly the AI landscape is changing, the apparent "arms race" between companies like Google and Microsoft means things could be moving too fast. Ms Solar says while she does not think Google or Microsoft's chatbots have been rushed to market, they are still "in a state of testing".

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