Unjustified Deductions: Delhi State Commission Holds Canara Bank And Bajaj Insurance Liable For Deficiency In Service
Live LawThe Delhi State Commission, presided by Justice Sangita Dhingra Sehgal and Ms. Pinki held Canara Bank and Bajaj Allianz Life Insurance liable for deficiency in service for unjustifiably deducting balance amount from the complainant's account. Brief Facts of the Case The complainant alleged that the Canara Bank, acting as a corporate agent for the Bajaj Allianz Life Insurance, pressured her into purchasing policies by disregarding established regulations and ethical practices. Observations by the State Commission The State Commission examined the evidence and found that the bank and the insurer had indulged in unfair trade practices by misrepresenting the nature of the policies and failing to provide transparency regarding deductions and investment details. The commission cited precedents like Ram Lal Aggarwalla v. Bajaj Allianz Life Insurance Co. and Harish Kumar Chadha v. Bajaj Allianz Life Insurance Co. to establish the liability of both parties.