How COVID-19 changed the way we shop – and what to expect in 2022 and beyond
3 years ago

How COVID-19 changed the way we shop – and what to expect in 2022 and beyond

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COVID-19 has dramatically changed how businesses and consumers behave. Individual services consumption, 2020 Percentage change in household services consumption by select categories per quarter 2020. Individual goods consumption, 2020 Percentage change in household goods consumption by select categories per quarter 2020. ABS, Insights into household consumption, December quarter 2020 Spending also increased on home-related electronics, streaming services, furnishings, hardware and pet-related items. 'Omni' experiences Increasingly our buying behaviour will be shaped by what marketing experts call omnichannel shopping – a fancy word meaning using a variety of experiences to make a purchase.

History of this topic

8 Stats That Show How Coronavirus Has Changed Our Spending Habits
4 years, 8 months ago

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