Gen-AI chatbot to assist devotees, visitors during Mahakumbh
Hindustan TimesPRAYAGRAJ: To ensure seamless facilities for devotees, pilgrims, and visitors and enhance their experience at the upcoming Mahakumbh-2025, the Uttar Pradesh government has initiated efforts to develop an AI-based Gen-AI chatbot. In line with Chief Minister Yogi Adityanath’s vision, this chatbot will serve as a ‘one-stop solution’ for devotees and tourists, providing information on transportation, accommodation, smart parking, real-time weather updates, lost and found services, emergency assistance, and Kumbh Mela helpline services in multiple languages, informed a state government spokesman. Advanced learning to play key role in development Developing an AI-powered chatbot involves several key processes, with advanced learning playing a crucial role. The chatbot solution will go through various stages, including bot training, user acceptance training, cybersecurity enhancement, development of the go-live phase system, and continuous operation and maintenance training.