Target is the latest big retailer to make a major U-turn on self-checkouts
6 months, 3 weeks ago

Target is the latest big retailer to make a major U-turn on self-checkouts

Daily Mail  

Target is following Walmart in scrapping self-checkouts and swappng back to 'traditional' lanes - but it's not because they care about customer service After only saying in March that all stores would have the kiosks, it has scrapped them completely in one store. Dollar General announced it was pulling self-checkout stands entirely from 300 of its stores with the highest level of shoplifting. The machines were designed to cut labor costs but caused increased theft Target committed to self-checkouts as recently as March in its 2,000 stores Other big retailers are making changes. In March, Dollar General announced it was pulling self-checkout stands entirely from 300 of its stores with the highest level of shoplifting and improperly scanned items.

History of this topic

Love it or hate it, self-checkout is here to stay. But it’s going through a reckoning
1 year ago
Target to close 9 stores over theft that ‘threatens’ workers and shoppers
1 year, 2 months ago
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1 year, 2 months ago
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1 year, 7 months ago
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1 year, 8 months ago

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