Premature Closing Of Bank Account, Gurdaspur District Commission Directs HDFC Bank To Reactivate Account And Pay Compensation
11 months, 1 week ago

Premature Closing Of Bank Account, Gurdaspur District Commission Directs HDFC Bank To Reactivate Account And Pay Compensation

Live Law  

The District Consumer Disputes Redressal Commission, Gurdaspur bench comprising of Lalit Mohan Dogra and Bhagwan Singh Matharu held HDFC Bank liable for deficiency in service for closing the Complainant's bank account based on non-submission of Aadhar Card. Observations by the Commission: The District Commission held that the Bank closed the Bank account without prior notice. Considering the mandatory requirement of compliance with KYC norms per circular and the absence of proper intimation to the complainant, the District Commission held the Bank liable for deficiency in service. Consequently, the District Commission directed the Complainant to provide self-attested copies of their PAN card, Voter Card, Passport or Driving License, and Aadhaar Card to the Bank within 30 days.

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History of this topic

Failure To Provide SMS Alerts For Unauthorized Transactions, NCDRC Holds HDFC Bank Liable
5 months, 1 week ago

Failure To Provide SMS Alerts For Unauthorized Transactions, NCDRC Holds HDFC Bank Liable

Live Law  

The National Consumer Disputes Redressal Commission bench comprising Dr Inderjit Singh held HDFC Bank liable for failure to resolve the Complainant's grievances pertaining to multiple unauthorized transactions. Aggrieved by the decision of the District Commission, the Bank filed an appeal before the State Consumer Disputes Redressal Commission, Assam. The Complainant also lodged an FIR on August 13, 2013, and informed …

Extending Tenure Of EMIs And Reducing EMI Amount Without Consent, Chandigarh District Commission Holds HDFC Bank Liable
6 months ago

Extending Tenure Of EMIs And Reducing EMI Amount Without Consent, Chandigarh District Commission Holds HDFC Bank Liable

Live Law  

The District Consumer Disputes Redressal Commission-II U.T. Chandigarh bench of Amrinder Singh Sidhu and B. M. Sharma held HDFC Bank liable for deficiency in services and unfair trade practices for extending the tenure of EMIs of loan availed by the Complainant and reducing the EMI amount without consent of the Complainant. The District Commission noted that the bank without seeking …

Chandigarh: Revealing customer’s account info to 3rd party costs private bank dear
7 months, 1 week ago

Chandigarh: Revealing customer’s account info to 3rd party costs private bank dear

Hindustan Times  

Terming the bank’s behaviour “extremely negligent”, District Consumer Disputes Redressal Commission, Chandigarh, penalised a private bank for issuing an account statement of a Panchkula resident to a third party without an authorisation letter. Complainant Pardeep Kumar Jain, of Panchkula, filed a complaint against HDFC Bank’s regional corporate office, Chandigarh, through its regional head and its branch in Sector 17. He …

Freezing Bank Account Without Proper Justification, Karnal District Commission Holds IDFC Bank Liable For Deficiency In Service
9 months, 2 weeks ago

Freezing Bank Account Without Proper Justification, Karnal District Commission Holds IDFC Bank Liable For Deficiency In Service

Live Law  

The District Consumer Disputes Redressal Commission, Karnal bench comprising Jaswant Singh, Vineet Kaushik and Dr Suman Singh held IDFC Bank liable for deficiency in services for freezing the bank account of the Complainant without providing adequate reasons. Feeling aggrieved, the Complainant approached the District Consumer Disputes Redressal Commission, Karnal, Haryana and filed a consumer complaint against the bank. Observations by …

Bank fraud case: HDFC Bank duped of Rs 1.4 cr by opening priority accounts, 3 arrested
3 years, 4 months ago

Bank fraud case: HDFC Bank duped of Rs 1.4 cr by opening priority accounts, 3 arrested

India TV News  

Delhi Police Crime Branch on Friday arrested three persons, including a woman, for allegedly duping HDFC bank of Rs 1.4 crore. The gang of cheats had allegedly duped the Bank by opening priority accounts in several banks to avail of premier banking services using fake documents. Using these numerous high-value accounts, the gang members used to purchase costly items on …

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