4 years, 6 months ago

Connected Infotainment System More of a Distraction Than Support While Driving: Survey

In-car infotainment industry, the system on your dashboard that gives you music, internet, Bluetooth, sat-nav, and lots more when you’re at the wheel is predicted to be worth £22 billion by 2026, up from £16 billion in 2019, according to the latest Global In-Vehicle Infotainment Report. It’s clear the infotainment market is growing rapidly, from augmented reality sat navs to voice control. 6/10 of UK drivers don’t trust infotainment The survey asked 1,000 Brits if they trust high-tech infotainment to help drivers and found that a huge 6/10 revealed that they don’t have confidence in it. The 2020 Initial Quality Study by JD Power also revealed that a quarter of complaints from new drivers relate to infotainment, with the top problems coming from: Built-in voice recognition Android Auto/Apple CarPlay connectivity Touchscreens Built-in navigation systems Bluetooth connectivity Drivers say infotainment is an increasing distraction It’s not just failing infotainment which puts drivers off – many say it’s a distraction, too. Drivers also don’t seem interested in connected shopping services, where you can order a drive-thru coffee or pre-book a car wash without leaving the driver’s seat.

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