WhatsApp to Simplify Certificate Issuance in AP
Vijayawada: Chief Minister Nara Chandrababu Naidu has outlined a new system that would utilize WhatsApp for obtaining various verification documents, including caste and income certificates. Naidu directed the heads of all the departments to make extensive use of technology to provide efficient administration besides interconnecting with other wings after collecting real-time information. The chief minister made it clear that initially all the necessary information should be gathered and it should then be integrated to finally provide the best possible service through WhatsApp. “In the opinion gathering through IVRS, over 90 per cent of the farmers expressed satisfaction over the price offered to their stocks, transport facility and the availability of gunny bags besides the payments made to them.” Naidu also told the officials to properly analyse the postings on social media and take necessary action.
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