Ocado aims for supermarket sweep as online shopping star rises
4 years, 5 months ago

Ocado aims for supermarket sweep as online shopping star rises

The Telegraph  

‘It was frantic,” says Tim Steiner, the co-founder and chief executive of Ocado. It went from ‘oh look, there’s a lot of demand’ to ‘holy s---, what’s happening now?’.” As households locked down and flooded the Ocado website in March, tens of thousands of customers were left staring at a virtual queue with slim hopes of gaining entry, never mind booking a prized delivery slot. Ocado’s software was on the brink of collapse, behaving as if it was under siege from cyber criminals who bombard digital services with fake traffic to deny real customers access. The share of the overall online shopping has almost doubled in recent months from 7pc before the pandemic to 13pc in May, according to data firm Nielsen. Its share of the overall grocery market hit a record of 1.7pc last month, rival research house Kantar reported.

History of this topic

Middle class shoppers flock back to Ocado... but Asda reels as sales slip
8 months ago
Ocado lures back middle class shoppers as it's named UK's fastest growing supermarket
8 months, 4 weeks ago
Ocado could take M&S to court over joint venture payment row
9 months, 3 weeks ago
Ocado reveals £394m loss as sales improve
9 months, 3 weeks ago
Ocado bets on shopping ‘fad’ to win back customers
1 year, 4 months ago
Ocado suffers first ever drop in sales as shoppers turn to Aldi and Lidl
1 year, 11 months ago
Ocado set to post grocery growth in latest festive update
1 year, 11 months ago
Eyes on inflation impact as Ocado to report
2 years, 5 months ago

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