My Health Insurance Company Is Trying To Kill Me
Huff Postskynesher via Getty Images I suspect that my daughter and I are growing too costly and inconvenient for my health plan’s customer profile. It’s harder to swallow the exorbitant “out of pocket maximums” we are required to pay before a health plan will cover at 100%. I haven’t been able to reach my grievance coordinator about the appeal.” Representative: “I can help you.” Me: “Great!” Representative: “Oh, I see your daughter turned 18. She’s currently in a treatment center and has no access to a phone, which is why I have a conservatorship to help with her medical care.” Representative: “I’m sorry, ma’am. No one stops to ask the closest ambulance what their network status is.” Grievance coordinator: “They did transfer her to an in-network hospital, but the physicians were not participating providers.” Me: “Under the No Surprises Act, insurance must cover all providers in the case of an emergency, whether they are in network or not — even if out of state.” Me: “Are you still there?” Grievance coordinator: “Yes, ma’am.
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