Learnings from 2023 to help build a better office in 2024
Live MintEmerging from the pandemic’s impact, organisations waved the back-to-office flag this year, ushering in an era of several hybrid work models that put the concept of remote work in the backseat. Make decisions using data AI technology began making waves in HR in 2023, changing the way the human resource professionals work and manage talent. In the new year, GenAI will play a starring role in countless HR functions, everything from spotting the right talent, automated résumé screenings, completion of administrative tasks, to speeding up employee onboarding, and finding different ways of employee engagement and service delivery. Even tasks like employee training can be made more effective using technology which, in turn, will allow HR professionals to focus more on forging human connections offline. HR can play a key role in guiding organisational leadership to respond empathetically, understanding each employee’s unique experiences and perspectives, and maintain employee morale and engagement.
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