
For busy rail commuters, UPI makes smart cards passé
Hindustan TimesMumbai: Smart cards, which comprised a popular mode of ticketing for suburban railway commuters wanting to jump long queues, are seeing a drop in usage, according to data from Western Railways and Central Railways. Although commuters continue to purchase tickets through automatic ticket vending machines, where smart cards are used, they prefer to pay via UPI by scanning the QR code, said railway officials. In fact, most of buyers of new smart cards are retired railway officials who work as ‘sahayaks’ or facilitators, helping commuters purchase tickets through ATVMs, they added. “Though ATVMs remain popular, we have found that sales of smart cards are sliding and many commuters are returning these cards at ticket windows as they are now paying for tickets via UPI, by scanning the QR code displayed on the ATVM machines,” said a railway official. “The habit of using UPI has caught on after the Covid-19 pandemic and commuters now prefer to scan QR codes on ATVMs rather than tapping smart cards,” said the official quoted earlier.
History of this topic

Commuters encouraged to get go card refunds ahead of new smart ticketing system
ABC
BMRCL mulling tie up with companies on bulk purchase of smart cards to increase ridership
The Hindu
Delhi metro registers significant drop in sale of smart cards in one year, DMRC denies effect of fare hike
Firstpost
48% increase in railway smart card sales after demonetisation
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