London bans Ola for breach in safety rules
4 years, 5 months ago

London bans Ola for breach in safety rules

Live Mint  

Cab aggregator Ola’s operating licence has been revoked by London’s public transport authority over alleged breaches in passenger safety norms. Regulator Transport for London on Monday said it discovered multiple safety issues with Ola’s operations, including failure to stop unlicensed drivers from operating on the roads. Through our investigations, we discovered that flaws in Ola’s operating model have led to the use of unlicensed drivers and vehicles in more than 1,000 passenger trips, which may have put passenger safety at risk,” Helen Chapman, director of licensing, regulation and charging said. A person familiar with Ola’s UK operations said the cab aggregator had been working closely with TfL ahead of the planned renewal of its licence on 3 October.

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History of this topic

HC directs Ola to pay Rs 5Lakh to victim of sexual harassment in cab
5 months, 4 weeks ago

HC directs Ola to pay Rs 5Lakh to victim of sexual harassment in cab

New Indian Express  

BENGALURU: The Karnataka High Court directed ANI Technologies and its Internal Complaints Committee to pay Rs 5 lakh compensation and Rs 50,000 towards litigation expenses to the petitioner, a victim of sexual harassment by a cab driver, for inaction on her complaint. The court directed the additional commissioner for transport and secretary of the Karnataka State Transport Authority to pay …

Govt to look into “unfair practices” of Ola and Uber
2 years, 10 months ago

Govt to look into “unfair practices” of Ola and Uber

Hindustan Times  

As voices of dissent grow among the public against India's two biggest ride-hailing apps Ola and Uber over a few alleged unfair practices, the government announced today that it is all set to meet the cab aggregators and quiz them over the issues. Cab aggregators Ola and Uber have also come under fire as cab drivers adopted a ‘no AC’ …

Centre pulls up Ola, Uber for unfair trade practices
2 years, 10 months ago

Centre pulls up Ola, Uber for unfair trade practices

Live Mint  

The Centre has rebuked cab aggregators, including Ola and Uber, for alleged unfair trade practices and warned them of strict action in case they fail to improve their systems and redress rising consumer complaints. On Tuesday, the government met with the ride-hailing platforms as consumer complaints have increased significantly against them regarding unfair trade practices, including ride cancellation policy, drivers …

Ola and Uber are to be grilled by Central Consumer Protection Authority, but why?
2 years, 10 months ago

Ola and Uber are to be grilled by Central Consumer Protection Authority, but why?

India TV News  

Ola and Uber's drivers have faced massive backlash because of ride cancellations, cancellation charges, random surge pricing and long waiting times. Earlier also, the CCPA has received numerous complaints of unfair trading practices like cab drivers forcing riders to cancel trips after a long wait, which leads to paying the cancellation charge by the customers. Despite the Motor Vehicle Aggregator …

Ola License Revoked by London Transport Regulator After Safety Concerns
4 years, 5 months ago

Ola License Revoked by London Transport Regulator After Safety Concerns

News 18  

London’s public transport authority stripped Indian ride-hailing company Ola of its London operating licence, saying that the taxi app was not “fit and proper" to hold one, having put passenger safety at risk. Transport for London said in a statement that it refused to grant Ola, a Softbank-backed operator, a new London private hire vehicle operator’s licence as it “cannot …

Ola launches in London with over 25,000 drivers signed up
5 years, 1 month ago

Ola launches in London with over 25,000 drivers signed up

India TV News  

Indian ride-hailing company Ola launched its services in the UK capital on Monday, with over 25,000 drivers registered on its platform. The company said: "Ola's commission commitment ensures drivers always receive the best commission rate in each market. "Ola will continue its collaborative approach with Transport for London and local authorities, as well as its clear focus on safety, drawing …

Transport for London says it is “satisfied” with Ola’s safety and security measures
5 years, 3 months ago

Transport for London says it is “satisfied” with Ola’s safety and security measures

Firstpost  

Ola sees the regulator’s lack of trust in rival Uber as an opportunity to expand quickly in London. Following the refusal to grant a license to Uber for ply taxis on the London roads, Transport for London, the local authority regulating the British’s capital’s transport system, is satisfied that Ola’s systems are “safe and secure,” a massive boost for the …

Government mulls cap on surge pricing, penalty against drivers of cab aggregators
5 years, 4 months ago

Government mulls cap on surge pricing, penalty against drivers of cab aggregators

Live Mint  

New Delhi: The Centre is likely to cap surge pricing charged by taxi aggregators such as Ola and Uber. In what may improve women safety and consumer experience, the government may also mandate taxi aggregators to have a 24x7 helpline. While a broad framework is expected to improve customer experience, it is also likely to increase the compliance burden, along …

Uber’s licence lost, Ola starts hiring drive for London launch
5 years, 4 months ago

Uber’s licence lost, Ola starts hiring drive for London launch

Live Mint  

New Delhi/London: A day after Uber, the world’s largest ride-hailing company, lost its commercial licence in London, its Indian rival Ola Cabs began registering drivers on Tuesday, ahead of launching commercial operations in the city. An Ola spokesman declined to comment on whether the company’s decision was linked to Uber’s commercial licence cancellation in London. On 25 November, Uber’s commercial …

Uber loses London licence after transport authority finds 'pattern of failures', risking passengers' safety
5 years, 4 months ago

Uber loses London licence after transport authority finds 'pattern of failures', risking passengers' safety

Firstpost  

Uber’s shares fell by nearly 4 percent at the open in New York before largely recovering. Uber was stripped of its licence to carry paying passengers in London on Monday for the second time in just over two years, pending an appeal, over a “pattern of failures” on safety and security. “TfL does not have confidence that similar issues will …

Uber stripped off its London operating license; authorities identified pattern of failures by company
5 years, 4 months ago

Uber stripped off its London operating license; authorities identified pattern of failures by company

Firstpost  

Uber immediately said it would appeal. The process is likely to include court action and could drag on for months The Uber ride-hailing service was stripped of its London operating license on Monday for the second time in just over two years, subject to appeal after the regulator found a “pattern of failures” on safety and security. The process is …

Uber loses license to operate in London over passenger safety
5 years, 4 months ago

Uber loses license to operate in London over passenger safety

India TV News  

San Francisco-based cab facilitator, Uber, has lost its licence to operate in London. London's transit authority on Monday refused to renew Uber's license amid concerns over passenger safety. Transport for London cited “several breaches that placed passengers and their safety at risk” in its decision not to extend Uber’s license, which expires at midnight Monday. The transit authority, known as …

Ola to launch cab service in London, gets license from city transport body
5 years, 8 months ago

Ola to launch cab service in London, gets license from city transport body

India Today  

Ola has been granted a private hire vehicle operator license by Transport for London. Not only has Ola been steadily expanding its presence across the UK, but it is also the only platform in the country to offer both private hire vehicles and black cabs. The grant of license will allow Ola to introduce its services in London, which has …

Ola gets green light for London taxi business
5 years, 8 months ago

Ola gets green light for London taxi business

Live Mint  

India’s biggest ride-hailing platform Ola Cabs, which is run by ANI Technologies Pvt. This would allow Ola to mount a challenge to Uber Technologies Inc., and also take on Daimler AG-backed “Bolt” ride-hailing service, which received a licence from Transport For London, London’s local government body, in June. Bolt has only raised around $190 million to $280 million in funding …

Karnataka govt nixes suspension of Ola Cabs licence after company agrees to pay fine
6 years ago

Karnataka govt nixes suspension of Ola Cabs licence after company agrees to pay fine

Firstpost  

Bengaluru: The Karnataka government on Sunday revoked the suspension on mobile application-based taxi aggregator Ola Cabs after it agreed to pay a fine for the operation of bike taxis ‘illegally’. The state government had on 22 March suspended the licence of Ola Cabs for the next six months with immediate effect saying that it was running bike taxis without permission. …

Ola cabs back on Bengaluru roads as Karnataka govt lifts ban
6 years ago

Ola cabs back on Bengaluru roads as Karnataka govt lifts ban

Live Mint  

Bengaluru: The Karnataka government on Sunday announced that it had revoked the suspension handed to Ola, two days after it issued a notice banning the cab-hailing service from operating in the state for six months. The company reached out to Kharge on Friday after its licence was suspended for six months, a decision which apparently was taken by the Karnataka …

Karnataka govt suspends Ola’s permit for 6 months
6 years ago

Karnataka govt suspends Ola’s permit for 6 months

Live Mint  

Bengaluru: The Karnataka government has suspended the licence of Ola Cabs for six months with immediate effect, alleging that the ride-hailing company had been running two- wheeler taxis in violation of the law. “There is a violation of rules as bike taxis are not part of the licence issued to them,” said an official at the state transport department, requesting …

Karnataka govt suspends Ola's licence across state for six months as company flouts cab aggregators norms
6 years ago

Karnataka govt suspends Ola's licence across state for six months as company flouts cab aggregators norms

Firstpost  

In February last year, the state transport department had asked Ola to stop its bike taxi services with immediate effect after a complaint. The Karnataka government has suspended the licence of Ola Cabs on Friday for six months across the state for allegedly flouting the norms set for cab aggregators, said media reports. According to Section 11 the Karnataka On …

Ola services suspended in Bengaluru, company says working to find a solution
6 years ago

Ola services suspended in Bengaluru, company says working to find a solution

India TV News  

App-based ride-hailing service Ola has been suspended from operating in Bengaluru for the next six months by the Regional Transport Office for violating its license conditions, an official notice said. The action is being taken after the cab aggregator operated illegal bike taxis, as per the Karnataka On Demand Transportation Technology Aggregators Rules 2016. Reacting to the suspension, Ola said: …

New policy proposes a fine of Rs 25,000 if your Ola, Uber driver refuses you a ride
6 years, 5 months ago

New policy proposes a fine of Rs 25,000 if your Ola, Uber driver refuses you a ride

India Today  

Cab aggregators refusing a ride to commuters at the last moment is a common scenario in Delhi. But this is about to change as a new policy proposes to levy a fine of Rs 25,000 on cab aggregators for such violations. In addition to this, the draft policy also levy a fine on the cab aggregator if a driver refuses …

Ola appoints Ben Legg as managing director of UK operations; to launch its services in South Wales in coming weeks
6 years, 7 months ago

Ola appoints Ben Legg as managing director of UK operations; to launch its services in South Wales in coming weeks

Firstpost  

The UK is the second international market after Australia for the Bengaluru-based Ola. New Delhi: Cab hailing company Ola on Monday said it has appointed Ben Legg as managing director of its UK operations. Legg will lead and develop the senior leadership team, drive strategy and operations and establish a UK nationwide presence by the end of 2018, Ola said …

Ride-hailing app Ola ramps up rivalry with Uber as it prepares UK launch
6 years, 7 months ago

Ride-hailing app Ola ramps up rivalry with Uber as it prepares UK launch

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Ride-hailing app Ola has unveiled …

After Uber ban by London transport authorities, 6,00,000 sign petition to overturn prohibition
7 years, 6 months ago

After Uber ban by London transport authorities, 6,00,000 sign petition to overturn prohibition

Firstpost  

Transport for London said the conduct of Uber, which has around 40,000 drivers and 3.5 million customers in the British capital, had raised safety concerns. London: More than 600,000 people had by Sunday signed a petition asking London transport authorities to reverse their decision not to renew Uber’s licence when it expires. Friday’s decision to ban the ride-sharing service was …

Britain's minister criticises London's transport regulator for blanket ban on Uber
7 years, 6 months ago

Britain's minister criticises London's transport regulator for blanket ban on Uber

Firstpost  

The British capital’s transport regulator deemed Uber unfit to run a tax service and said its license would not be renewed when it expires on 30 September. “At the flick of a pen, Sadiq Khan is threatening to put 40,000 people out of work and leave 3.5 million users of Uber stranded,” Greg Hands, the government minister for London, wrote …

Uber ban: App to appeal TfL's decision to revoke London licence
7 years, 6 months ago

Uber ban: App to appeal TfL's decision to revoke London licence

The Independent  

Get the free Morning Headlines email for news from our reporters across the world Sign up to our free Morning Headlines email Sign up to our free Morning Headlines email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Uber's challenge will take the form of an appeal to magistrates’ court under the …

Uber ban: Ride hailing firm says TfL has 'shown the world that London is closed to innovative companies'
7 years, 6 months ago

Uber ban: Ride hailing firm says TfL has 'shown the world that London is closed to innovative companies'

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. “Drivers who use Uber are licensed by Transport for …

Uber stripped of its license to operate in London; over 40,000 drivers likely to be hit
7 years, 6 months ago

Uber stripped of its license to operate in London; over 40,000 drivers likely to be hit

Firstpost  

“Uber’s approach and conduct demonstrate a lack of corporate responsibility in relation to a number of issues which have potential public safety and security implications,” Transport for London said London: London’s transport regulator on Friday stripped Uber of its license to operate from the end of the month, affecting over 40,000 drivers in a huge blow to the taxi app. …

Uber loses licence to operate in London
7 years, 6 months ago

Uber loses licence to operate in London

Live Mint  

London:London stripped Uber Technologies Inc. on Friday of its licence to operate from the end of next week in a huge blow to the taxi service and 3.5 million users in one of the world’s wealthiest cities. Uber, whose 40,000 drivers in London account for a third of private vehicles hired, said it would contest the decision and regulator Transport …

Ola gets notice from Karnataka govt on complaints over peak hour charges
8 years, 8 months ago

Ola gets notice from Karnataka govt on complaints over peak hour charges

Live Mint  

Bengaluru: Barely a month after cab aggregator Ola received a permit under the Karnataka On-demand Transportation Technology Aggregators Rules 2016, the state transport department has issued a show cause notice to the company over complaints of charging customers over the prescribed fares under ‘peak hour charges’ and operating shuttle services. The letter comes at a time when the Karnataka High …

Despite stop order, Ola and Uber continue to serve customers
8 years, 9 months ago

Despite stop order, Ola and Uber continue to serve customers

The Hindu  

Commuters hailed taxis from Ola and Uber on Monday despite the Transport Department ordering the cab aggregators to stop operations forthwith. The department had on Sunday warned of action terming their operations illegal, as taxi aggregators are yet to provide details and police verification certificates of the drivers, and secure a licence to operate. Department sources said that the companies …

Ola tells HC it will not run diesel cabs in city
9 years, 6 months ago

Ola tells HC it will not run diesel cabs in city

India TV News  

New Delhi: Ola cab company today said its diesel taxis will no longer run services within the city limits, after Delhi High Court asked it to show it has complied with its order upholding the city government's ban on app-based diesel vehicles. It said "the company will not make available on 'Ola technology platform', All India Tourist Permit taxis operating …

Ola cabs remains banned in Delhi as high court dismisses plea [Read the Judgment]
9 years, 7 months ago

Ola cabs remains banned in Delhi as high court dismisses plea [Read the Judgment]

Live Law  

The Delhi High Court today dismissed app-based cab service provider Ola's plea challenging a single-judge order upholding Delhi government's ban on such taxi services. A division bench of Chief Justice G. Rohini and Justice Jayant Nath dismissed the plea filed by Ola cabs challenging a single judge's July 29th order that directed the Delhi government and traffic police to enforce …

Ola Cabs back in Delhi despite state government ban |IndiaTV News
9 years, 9 months ago

Ola Cabs back in Delhi despite state government ban |IndiaTV News

India TV News  

New Delhi: Taxi hailing app Ola today sent out mails to its customers saying that it has resumed operations in Delhi NCR, about a week after crack down by Delhi Traffic Police led to a disruption in its services. Delhi government has banned Ola, Uber and Taxi For Sure from offering service in the state as they donot have licence …

Delhi govt issues warning to Uber, Ola Cabs on licence issue |IndiaTV News
9 years, 9 months ago

Delhi govt issues warning to Uber, Ola Cabs on licence issue |IndiaTV News

India TV News  

New Delhi: In a stern warning, Delhi Transport Minister Gopal Rai here today said the government will not consider applications for licence from app-based taxi operators Uber and Ola Cabs unless they comply with the existing ban imposed on them. "We will not issue licences to Uber and Ola Cabs to operate their taxis in the capital unless they follow …

HC sets aside order stopping OLA cabs from plying on roads
10 years, 3 months ago

HC sets aside order stopping OLA cabs from plying on roads

India TV News  

New Delhi: The Delhi High Court on Tuesday set aside the order of city government prohibiting OLA Cabs from plying in the capital until a license obtained from the transport department. On Dec 8, the Delhi government had prohibited OLA Cabs from plying in the city until license/permission was obtained from the transport department under the radio taxi scheme, 2006. …

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