Netflix crisis: Why the reports of its death are grossly exaggerated
2 years, 7 months ago

Netflix crisis: Why the reports of its death are grossly exaggerated

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The news that Netflix has finally fallen to earth after losing some 200,000 subscribers in the first quarter of this year and the subsequent slump in its share price has evoked two extreme kinds of reactions. Others have variously described Netflix’s troubles as a “moment of reckoning” and a “gut-wrenching moment” for an industry that until the other day was being hailed for revolutionising the delivery and consumption of entertainment. “Netflix, the great disrupter whose algorithms and direct-to-consumer platform have forced powerful media incumbents to rethink their economic models, now seems to need a big strategy change itself,” wrote Blum in The New York Times. “Decisions are made on our behalf assuming what we want or don’t want rather than asking us what we want,” said one Netflix subscriber. The Netflix crisis has forced the industry to rethink its business model and “we-know-best” approach towards subscribers.

History of this topic

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