Game developers need to adopt a more proactive approach towards communication

In the gaming industry and the world of esports many game developers are guilty of making promises to fans that they are unable to keep. The issue is so extreme that many Dota 2 fans have even switched to other games such as League of Legends since Riot Games is more proactive with their communication. The justification given by Valve for their lack of communication is one that has only come in the recent times, with a blog post stating they are afraid to disappoint fans by making unachievable promises. The other major example in terms of lack of communication is when game developers make controversial decisions without informing involved parties, the most recent of which is in the world of Rainbow Six Siege. The decision made by Valve Corporation in the recent few weeks and the success it seems to be bringing to the game of Dota 2 is only further evidence in favour of adopting a more proactive approach towards communication.