9 years, 1 month ago

Tasmanian internet problems: ISPs secure extra bandwidth amid Basslink repairs

Internet service providers have told Tasmanian customers they will secure extra bandwidth from Telstra by Thursday, after complaints of slow and disrupted internet. The undersea link is used to import and export some power as well as fibre-optic internet between Tasmania and Victoria, and has been out of action since December iiNet and Internode, both owned by TPG, service about 40 per cent of the state's market but did not secure enough bandwidth for demand. Basslink said Telstra offered them a "completely uncommercial" deal to move all their service providers, so individual companies were left to negotiate their own deals. "It's a pretty simple thing, and they have to make sure you're able to access the internet and under Australian consumer law, if you're selling that service and you can't deliver it, then the consumer has a right to a remedy."

ABC
Internet Service Tasmania Tasmanian Telstra Secure Extra
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3 years, 1 month ago

Tasmanian internet and phone services down in 'major' outage across much of the state

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Telstra apology to Tasmanians over internet outages, poor communication
8 years, 10 months ago

Telstra apology to Tasmanians over internet outages, poor communication

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