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Zomato introduces new ‘food rescue’ feature to avoid wastage, Deepinder Goyal says ‘cancelled orders will now…’

Zomato introduced a new feature on Sunday to cut down on food wastage — with customers offered ‘unbeatable’ prices to snag the discarded items. CEO Deepinder Goyal said the company saw around 4 lakh orders being cancelled every month — with such orders now popping up for customers within a 3 km radius of the delivery partner. In spite of stringent policies, and a no-refund policy for cancellations, more than 4 lakh perfectly good orders get canceled on Zomato, for various reasons by customers," he Goyal on X. Orders containing items sensitive to distances or temperature such as ice creams, shakes, smoothies, and certain perishable items, will not be eligible for Food Rescue,” Goyal clarified.

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