Salesforce Posts Strong Revenue With Promise of AI Boost
3 months, 4 weeks ago

Salesforce Posts Strong Revenue With Promise of AI Boost

Live Mint  

-- Salesforce Inc. reported quarterly revenue that topped analysts’ estimates, boosting investor hopes that the company’s much-hyped strategy for artificial intelligence products will lift financial results. Adjusted operating margin, a measure of profitability, was 33.1%, compared with an average estimate of 32.2% Salesforce, the top seller of customer relations management software, pivoted its AI strategy this year to focus on tools called agents, which are designed to complete tasks such as customer support or sales development without human supervision. Sales growth in Salesforce’s large acquired divisions — Slack, Mulesoft, and Tableau — dipped in the fiscal third quarter, the company said in a presentation. The company’s Commerce Cloud product has seen increased competition from Canadian software vendor Shopify Inc., which says it has taken hundreds of Salesforce clients.

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