Passengers claim they sat in someone else’s urine on 10-hour-long international flight, Qantas Airways responds
11 months ago

Passengers claim they sat in someone else’s urine on 10-hour-long international flight, Qantas Airways responds

Hindustan Times  

A couple in New Zealand landed in a battle with Qantas Airways after they claimed that they had to sit in someone else’s urine during their trip from Bangkok to Sydney. As per reports, the couple demanded a full refund of what they paid for the 10-hour-long flight but the airline initially refused. The travellers refused stating that they want a full refund and the points won’t help them as they are planning not to travel by Qantas Airlines again. The couple also told the outlet that though they are ‘disappointed’ that it took so long for the matter to be resolved, they are ‘really happy’ about the full refund.

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