Families and former staff speak out after multiple alleged incidents at Guardian childcare centres in Canberra
8 months, 2 weeks ago

Families and former staff speak out after multiple alleged incidents at Guardian childcare centres in Canberra

ABC  

Dissatisfied families and staff are walking away from one of the country's biggest childcare providers after revelations of serious and repeated safety incidents. In a statement, Guardian chief executive Warren Bright said the organisation had a "zero tolerance for child harm policy" and that "sometimes our teams do not deliver to our expectations". Mr Bright said retention of team members was a "sector wide challenge, with the ACT being one of the most difficult markets in the country to recruit and retain team members". In response, Guardian said the topic of ratios was often "misunderstood by families and team members who believe the ratios apply at room level". Guardian said that nationally, it had a higher percentage of centres "exceeding" than any other provider, and added that only five per cent of its centres did not meet the standard.

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