Trai new rule mandates telcos to issue recharge voucher for only voice, SMS
22 hours, 30 minutes ago

Trai new rule mandates telcos to issue recharge voucher for only voice, SMS

Live Mint  

New Delhi, Dec 23 Telecom regulator Trai on Monday amended tariff rules to mandate mobile service providers to issue a separate plan for voice calls and SMS for customers not using data. ".the service provider shall offer at least one Special Tariff Voucher exclusively for Voice and SMS with validity period not exceeding three hundred and sixty-five days," the Telecom Regulatory Authority of India said in the Telecom Consumers Protection Regulations, 2024. During the consultation process, Trai came across various views, including several senior citizens, families having broadband at homes etc may not need recharge plans bundled with data for their mobile phones. The regulator has also allowed telecom operators to issue recharge vouchers of any value, but they should also issue a recharge coupon of at least ₹10.

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History of this topic

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