Microsoft Teams outage blocks access and limits features for some users

Microsoft Teams experienced an outage on Friday that blocked access for some and led to what Microsoft calls “multiple issues” for many users. Microsoft said in messages on X, the social network formerly known as Twitter, that it identified “a networking issue impacting a portion of the Teams service” and had moved some services to backup systems. In a subsequent tweet, Microsoft acknowledged that its backup switchover “did not provide immediate relief to all end users in North and South America regions” but said its other attempts at mitigation aimed to “reduce customer impact as quickly as possible.” Microsoft’s public tweets on the subject have pointed to additional detail available in a document posted in an administrative dashboard for Microsoft 365 software. At 5:02 p.m. EST, Microsoft also acknowledged that “many customers remain impacted by this issue” but said the company is seeing “a reduction in errors and an increase in availability.” The company has also said was working to address specific failures of Teams functions in parallel with its broader network efforts.