How to insist on your travel rights
9 years, 4 months ago

How to insist on your travel rights

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy An estimated 20,000 British holidaymakers were stranded in the Egyptian resort of Sharm el-Sheikh by the UK government's unprecedented ban on flights from the airport. While there are many good reasons for opting for package holidays, in this case the type of trip is irrelevant – the standard European rules on passenger rights, known as EC261, stipulate that anyone whose flight on an EU airline is delayed for any reason can expect accommodation and meals to be paid for until the journey home. But many travellers are in the awkward position of losing money that was spent on additional travel arrangements such as fixed domestic flights or train connections that were timed to match the original UK arrival date, or excess parking charges.

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Jetstar passengers stranded after check-in system crashes
1 month, 1 week ago

Jetstar passengers stranded after check-in system crashes

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Jetstar passengers were unable to check into their flights as the result of an Australia-wide technical …

Operators warn that travel could become ‘elitist’ due to increasing tourist prices
1 month, 3 weeks ago

Operators warn that travel could become ‘elitist’ due to increasing tourist prices

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Specialist travel agencies are concerned that travel is becoming “elitist” due to the rising cost of …

When your flight goes awry, it helps to be with a European airline
3 months, 3 weeks ago

When your flight goes awry, it helps to be with a European airline

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. One dispatcher at London Stansted told me: “This is the worst day I’ve had in the last two years. At …

Nearly half of Brits don’t take all their annual leave
7 months, 1 week ago

Nearly half of Brits don’t take all their annual leave

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. In a study of over 2,000 employed Brits of all different levels of income, the main reason cited, at 27 …

Overbooking: finally, an airline gets smart
1 year ago

Overbooking: finally, an airline gets smart

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. But overbooking needs to be correctly managed when the airline guesses wrong and too many passengers show up expecting to …

Ask Simon Calder anything as Tube strikes set to bring London Underground to a halt
1 year, 2 months ago

Ask Simon Calder anything as Tube strikes set to bring London Underground to a halt

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy London Underground workers are set to stage a series of strikes next week in a dispute …

Simon Calder and the Independent’s travel team answer reader questions in live virtual event
1 year, 5 months ago

Simon Calder and the Independent’s travel team answer reader questions in live virtual event

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Winter travel and beyond: that was the theme of The Independent’s latest virtual event, during which …

Ask The Independent’s travel team your holiday questions in our exclusive event
1 year, 6 months ago

Ask The Independent’s travel team your holiday questions in our exclusive event

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy As we draw a line under a problematic summer for travel, The Independent’s expert travel team …

A bank holiday Monday to remember – for all the wrong reasons
1 year, 6 months ago

A bank holiday Monday to remember – for all the wrong reasons

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. “We are currently experiencing a technical issue and have applied traffic flow restrictions to maintain safety,” read the announcement from …

Caught in the air traffic control nightmare? Your rights when flights go wrong
1 year, 7 months ago

Caught in the air traffic control nightmare? Your rights when flights go wrong

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Hundreds of thousands of passengers booked to travel to or from the UK have had their …

Holidaymakers stuck in travel hell as UK flights grounded due to air traffic control fault
1 year, 7 months ago

Holidaymakers stuck in travel hell as UK flights grounded due to air traffic control fault

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. While they were finally able to book replacement flights for 6:15pm on Tuesday, these were more expensive and no voucher …

Holidaymakers to be offered travel insurance against extreme heat
1 year, 8 months ago

Holidaymakers to be offered travel insurance against extreme heat

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Travel insurance that offers protection against extreme temperatures and heatwaves will soon be available to British …

Martin Lewis issues ‘must-know’ travel warning for holidaymakers
2 years, 1 month ago

Martin Lewis issues ‘must-know’ travel warning for holidaymakers

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy TV money-saving expert Martin Lewis has urged people booking their summer holidays this January to act …

Is the airline regulator finally about to get some teeth?
2 years, 7 months ago

Is the airline regulator finally about to get some teeth?

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy With criticism of the lack of action against airlines that breach regulations designed to protect passengers …

Revealed: The most common reason parents shy way from travelling with children
2 years, 8 months ago

Revealed: The most common reason parents shy way from travelling with children

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. A poll, of 1,000 mothers and fathers of children aged six months to five years, revealed 26 per cent find …

‘Half the calls to travel agents are from worried holidaymakers,’ says top travel industry figure
2 years, 8 months ago

‘Half the calls to travel agents are from worried holidaymakers,’ says top travel industry figure

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Apprehension is replacing anticipation among many prospective holidaymakers, a leading travel industry figure has said. “Travel …

Flight cancellations: 8 questions answered by Simon Calder
2 years, 9 months ago

Flight cancellations: 8 questions answered by Simon Calder

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Summer travel disruption, flight cancellations and strikes were at the forefront of questions asked by readers …

Expert Simon Calder answers your questions about international travel
3 years ago

Expert Simon Calder answers your questions about international travel

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Robsey A: “All travellers arriving from non-Schengen countries, which includes the UK, who are aged five years and older must …

Ask Me Anything: Simon Calder answers your questions as travel restrictions ease
3 years, 1 month ago

Ask Me Anything: Simon Calder answers your questions as travel restrictions ease

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy After almost two years of onerous restrictions – and some outright travel bans – coronavirus rules …

Grant Shapps promises to ‘set Britons free’ with easing of travel rules
3 years, 2 months ago

Grant Shapps promises to ‘set Britons free’ with easing of travel rules

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy The transport secretary has made a bold claim about eased travel rules, promising “normality not witnessed …

Airline chief attacks UK government travel restrictions
3 years, 4 months ago

Airline chief attacks UK government travel restrictions

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy The former British Airways chief executive, Willie Walsh, has attacked the UK government for its Covid-19 …

Travel expert Simon Calder to answer your questions live as US opens up to UK tourists
3 years, 4 months ago

Travel expert Simon Calder to answer your questions live as US opens up to UK tourists

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. British Airways and Virgin Atlantic marked the momentous occasion on Monday by staging a historic dual takeoff from Heathrow’s two …

IAG’s Spanish airlines recovering ahead of British Airways
3 years, 4 months ago

IAG’s Spanish airlines recovering ahead of British Airways

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. But the chief executive told investors: “There’s a significant recovery underway.” For the first nine months of the year, the …

Travel industry despair: ‘My agency has sent two people abroad this year’
3 years, 9 months ago

Travel industry despair: ‘My agency has sent two people abroad this year’

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy “From January to June this year, from my agency, we have had two people travel abroad.” …

Simon Calder’s ‘Ask me Anything’: the Independent’s Travel Correspondent will answer your questions live
3 years, 9 months ago

Simon Calder’s ‘Ask me Anything’: the Independent’s Travel Correspondent will answer your questions live

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. It set back hopes that the international travel industry, which tentatively restarted just three weeks ago, would be able to …

Travel insurance firms are first to offer cover for red, amber and green list countries
3 years, 10 months ago

Travel insurance firms are first to offer cover for red, amber and green list countries

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Three travel insurers have become the first in the UK to offer policies covering red, amber …

UK travel news: Holiday scam warning as lockdown eases
3 years, 10 months ago

UK travel news: Holiday scam warning as lockdown eases

The Independent  

✕ Close Holidaymakers prepare to jet off as Covid travel rules ease Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Jetting off on a foreign holiday is now …

Simon Calder’s Travel Week Newsletter: Sign up for updates and holiday tips in a fast-changing world
3 years, 10 months ago

Simon Calder’s Travel Week Newsletter: Sign up for updates and holiday tips in a fast-changing world

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Some travellers resemble coiled springs, ready to go to any location at the drop of a credit card; while others …

Scotland lockdown: travel and holiday rules eased
3 years, 11 months ago

Scotland lockdown: travel and holiday rules eased

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. People from Cumbria shouldn’t come to the indoor hospitality in Dumfries.” Further easing is expected to take place on 17 …

‘Government’s plan: to stop people being able to travel,’ says top Tory
3 years, 11 months ago

‘Government’s plan: to stop people being able to travel,’ says top Tory

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. “Living on thin air for over a year,” was how Mark Tanzer, chief executive of Abta, the travel association, described …

Travel industry fury at ‘coordinated campaign’ to undermine holidays
4 years ago

Travel industry fury at ‘coordinated campaign’ to undermine holidays

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. England’s latest lockdown law, which takes effect on 29 March, says: “No person may, without a reasonable excuse, leave England …

Ease travel rules to rescue inbound tourism, airlines demand
4 years, 1 month ago

Ease travel rules to rescue inbound tourism, airlines demand

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. “As long as quarantine is in place, borders are almost shut.” Jonathan Hinkles, chief executive of Loganair, said: “Restrictions today …

UK aviation ‘almost closed’ as tough new rules begin
4 years, 2 months ago

UK aviation ‘almost closed’ as tough new rules begin

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy As the toughest ever peacetime rules for travellers to the UK become law, a leading aviation …

Airlines UK: ‘Chancellor must pay for empty planes to bring home English holidaymakers’
4 years, 4 months ago

Airlines UK: ‘Chancellor must pay for empty planes to bring home English holidaymakers’

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. The chief executive of Airlines UK, Tim Alderslade, has asked Rishi Sunak to “support airlines to cover the costs of …

Not a single UK airline has been fined for breaking consumer law in 17 years, finds Which?
4 years, 6 months ago

Not a single UK airline has been fined for breaking consumer law in 17 years, finds Which?

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Not one UK airline has been fined for breaking consumer law when it comes to flight …

New travel insurance partnership offers policies for countries not on the Foreign Office ‘safe’ list
4 years, 7 months ago

New travel insurance partnership offers policies for countries not on the Foreign Office ‘safe’ list

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy A new partnership offers travel insurance policies for countries that the Foreign Office currently advises against …

Travel influencers encouraged to pay for their own holidays
4 years, 8 months ago

Travel influencers encouraged to pay for their own holidays

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Dubbed #PayingOurWay, the initiative suggests influencers support the industry by paying for trips and producing content free of charge, and …

Travel agents breaking the law by refusing to refund holidaymakers, says Which?
4 years, 11 months ago

Travel agents breaking the law by refusing to refund holidaymakers, says Which?

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. STA Travel and Loveholidays are among those accused of refusing or delaying refunds, with the former only offering rebooking or …

Britons stranded in Pakistan ‘outraged’ after being forced to spend thousands on cancelled flights
4 years, 11 months ago

Britons stranded in Pakistan ‘outraged’ after being forced to spend thousands on cancelled flights

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy British nationals stranded in Pakistan have criticised the UK government’s “appalling” behaviour after it failed to …

One travel insurance claim made every minute by British holidaymakers
5 years, 9 months ago

One travel insurance claim made every minute by British holidaymakers

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy British holidaymakers made travel insurance claims at an average rate of almost one a minute in …

Man boards plane to discover he is only passenger
5 years, 11 months ago

Man boards plane to discover he is only passenger

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy A man got a “one in a lifetime experience” when he turned up for a flight …

Lufthansa sues passenger for not taking booked flight
6 years, 1 month ago

Lufthansa sues passenger for not taking booked flight

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy One of the world’s biggest airlines is seeking to sue a passenger who did not take …

New holiday law will force many online travel agents to deliver better service
6 years, 11 months ago

New holiday law will force many online travel agents to deliver better service

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. The consumer minister, Andrew Griffiths, said: “These new rules mean that internet explorers can book their holidays online, secure in …

Passenger gets private jet experience with entire plane to herself after booking error
7 years, 2 months ago

Passenger gets private jet experience with entire plane to herself after booking error

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Identified only as Beth, the woman posted a selfie of the empty aircraft and uploaded it to Reddit on Tuesday …

Ski holidays: What are passengers’ rights when things go wrong?
7 years, 2 months ago

Ski holidays: What are passengers’ rights when things go wrong?

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Hundreds of Christmas skiers who found their 90-minute flight transformed into an all-night coach journey because …

British Airways apologises after passengers left 'covered' in bedbug bites
7 years, 5 months ago

British Airways apologises after passengers left 'covered' in bedbug bites

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Desperate not to be put on the same plane for the return flight, the group called British Airways to check …

British Airways' IT collapse costs national airline £80m
7 years, 9 months ago

British Airways' IT collapse costs national airline £80m

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Willie Walsh, chief executive of IAG, told shareholders: “On May 27, British Airways suffered a power failure to its primary …

British Airways compensation: Airline agrees to cover cost of flights and claims under EU rules after IT system failure
7 years, 10 months ago

British Airways compensation: Airline agrees to cover cost of flights and claims under EU rules after IT system failure

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy British Airways will meet all claims for compensation stipulated by EU rules for cancelled or heavily …

Fake holiday sickness claims are ‘out of control’ from Brits in Spain
7 years, 10 months ago

Fake holiday sickness claims are ‘out of control’ from Brits in Spain

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy “A family of five who all get ill on holiday, they all self-medicate but don’t report …

BA tells stranded travellers who booked tickets on other airlines: you won’t get the cost back from us
7 years, 10 months ago

BA tells stranded travellers who booked tickets on other airlines: you won’t get the cost back from us

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. European passengers rights’ rules stipulate that passengers on cancelled flights are entitled to “re-routing, under comparable transport conditions, to their …

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