Search engines can be ‘one-click gateways’ to harmful content, Ofcom warns

Sign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. Search engines are often the starting point for people’s online experience, and we’re concerned they can act as one-click gateways to seriously harmful self-injury content Almudena Lara, Ofcom The study also found that the cryptic search terms returned more harmful content, with users six times more likely to find dangerous content about self-harm when using deliberately obscure search terms. The regulator warned that search engines must act to ensure they are ready to fulfil their requirements under the Online Safety Act, which legally requires internet companies to protect children from harmful content. Ofcom’s online safety policy development director, Almudena Lara, said: “Search engines are often the starting point for people’s online experience, and we’re concerned they can act as one-click gateways to seriously harmful self-injury content. “We also work closely with expert organisations and charities to ensure that when people come to Google Search for information about suicide, self-harm or eating disorders, crisis support resource panels appear at the top of the page.” A spokesperson for Microsoft said: “Microsoft is deeply committed to creating safe experiences online, and we take seriously the responsibility to protect our users, particularly children, from harmful content and conduct online.